Lightroom 4.2 import problems

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  • Updated 5 years ago
  • Solved
Running windows 7

Upgraded lightroom to the beta 4.2 version as this now offers support for the Sony RX100 Raw files.

However, since upgrading, Lightroom recognises the camera and the I get a preview of the pictures on the camera (sony rx100), but even if I leave the import process for an hour or so, nothing ever gets imported.

I tried 4.2 on both my home pc & lap top and get the same problem on both machines. I'm able to manually move the photos using windows and then sychronise the folder to lightroom successfully, I just can't use lightroom to move the pictures directly from the camera.

Any suggestions?
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Patrick Davidson-Locke

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Posted 6 years ago

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Patrick Davidson-Locke

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Maybe worth pointing out that I'm attempting to import video, jpg & raw files from the camera. When using 4.1 jpg & video would transfer just fine; same cable, same camera, same computers.
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jdv, Champion

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Are you saying the progress meter at the top-left is not moving? Or does it even start?
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Patrick Davidson-Locke

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It starts, but does not move and no pictures appear in the centre pane.
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Becky Sowada, Adobe Employee

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Does it work if you use a card reader instead of importing directly from the camera? Curious if Lightroom is having problems reading from the card, or if there is a camera setting that is interfering.
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Patrick Davidson-Locke

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I do not have a card reader.

So after my post this morning, I found that it import process was doing something, so I let it run all day (just finished 8hrs later for just over 1gb of data) and when it finished i got the error message below and not pictures were successfully imported.



I'll see if i can try it with a different memory card & usb cable too and post back
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Becky Sowada, Adobe Employee

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Patrick,

We tried import directly from camera, with a mix of jpeg, raw and video files, and had no problems.

Do you have a second card? I'd like to have you take a freshly formatted card, shoot just a few jpegs, raws and videos, and try the import. If that works, then we can narrow the problem down to something on the card, and rule out the camera connection.

Thanks,
Becky
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R F

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Same issue with Sony RX100 Copy & Import Photos. I do have a card reader on my computer and that works just fine. I have tried importing photos using Lightroom 4.2rc twice and each time it started to import and then after a couple of photos it just stopped. The first time I had about 100 photos and it stopped after copying 20. On the second attempt I had 139 photos and it stopped after only copying 2 photos. I'm using a Sandisk Extreme III 8GB card with a mix of jpeg and raw files.
Thanks .. RW
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Patrick Davidson-Locke

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I went back to Lightroom 4.1 and the imports now weren't happening in that version at all.

So I tried a different card with a jpg and that worked. I tried raw and 4.1 rejected it (unsupported). So I upgraded back to 4.2 and it then imported. I then took a mixture of video, jpg & raw and all imported.

Reformatted the original card and a few tests show it to be working now. I'll post back in a few days to see if the quantity of files being transferred makes a difference.

Thanks for the help & responses thus far.
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Patrick Davidson-Locke

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Well, since i reformatted the card in the camera, everthing is working as expected.

Feel free to close this thread unless RF still has issues...
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R F

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I took your advice and reformatted the card in the camera. Then I shot 177 photos in RAW and used Lightroom 4.2rc to copy the photos and it worked just fine.

Thanks for the info .. RF
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Sinclair Slakk

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I have done all of the above reformatting, changing cards, card readers, etc and still tells me it can't read the files. Changed to different camera even.

If I take it to a different computer, no problems. Just installed 4.2 and no change.

Have Sony A77 & A550. Using Vista.