Lightroom: Complains that metadata was changed externally when it hasn't

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  • Problem
  • Updated 9 months ago
  • (Edited)
Most, but not all images get marked with the "externally changed metadata" icon (the arrow pointing up). Some get marked with the exclamation point (error writing metadata). A few (very few) don't get marked with any problem. None of the images have been edited externally.Running LR4.1 on OSX Lion with an external disk for images. (Catalog stored on internal volume.)
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Paul

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  • frustrated

Posted 6 years ago

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Steve Sprengel, Champion

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Are the images ok, otherwise, or are the images being slowly corrupted by an iffy USB/FW connection or is the external drive going bad?

Were these images old ones that have an older version of the metadata structure and LR is trying to update them in the background and seeing issues, perhaps with permissions or data corruption?

You might move/copy a group of images that LR hasn't touched, recently, to your local harddrive using the OS and then tell LR where they have moved to and see if it still sees things wrong or not.

Do you use the drive in any other computer, perhaps one that has different permissions or on a computer with a different timezone, so the timestamps are being modified and LR is thinking the metadata may be newer?
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Paul

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Images are fine. Drive is fine. Connection is fine.

Images are new, just downloaded. Same version of LR.

Drive is not getting used in any other computer.
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Bernard Leverd

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I am getting the same problem, and I cannot find any pattern for images with this 'error' message.
Win 7 64, LR 4.1 64, internal drive
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Ino Nimus

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This is an old bug that has been around for quite some time (since Lr 2, I believe).
Didn't notice it in 4.0 through 4.2, but has reappeared in 4.3.
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Klaus Weber

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Originally answered by Rob Cole

.....I can't answer your question, but if you don't use xmp files, consider turning the xmp status indicator off - library view options - cell icons - unsaved metadata. ...

It seems it is just an Information that metadata has been changed and changes are not stored in an external xmp-file
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Ino Nimus

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Unfortunately some people need to use xmp sidecar files and this bug is very annoying.
Also, just found out that Lr "refuses" to save xmp sidecar files for some photos that had been edited (Canon CR2 raw files).
Tried clicking on the down arrow (several times), ctrl-S (several times), right-click > Metadata > Save metadata to file (several times).
Eventually I got the xmp saved (after several attempts).
The old metadata bug is definitely back.
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surfnrad

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Still a problem 3 years later, on LR 5.7.1 (using Windows 7). I'm not aware of any external metadata changes, but still get lots of up arrows (metadata changed externally) and exclamation points (metadata has conflict). Metadata is set to store automatically, which I feel is an important safeguard.
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Terri Barry

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This reply was created from a merged topic originally titled Lightroom: "metadata for this photo has been changed by both Lightroom and anothe....

I have the "metadata for this photo has been changed by both Lightroom and another application" message in a LR CC 2015.8 library folder. I have LR and PS CC on a 2013 Macbook Pro. I have never opened these files anywhere else except round tripping in PS CC. Right now I have just left the photos alone. I'm not sure I want to overwrite. I saw on another forum that this is the place to report these problems. Advice?
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Carl Douthit

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I suddenly began having this issue with LR 6.12.0.10 on photos that had been uploaded within the past week and had not been touched or viewed since upload.

I'm not sure if I should overwrite, or what.

It looks like this is an ancient bug or a new bug that looks the same as the one from 5 years ago. I'm not sure what I should do when this occurs.
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John R. Ellis, Champion

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If you're sure that you haven't run an external program that may have changed the photos outside of LR, then the following usually gets rid of the buggy status indicators:

1. Select all the photos.

2. Do the command Metatadata > Save Metadata To File.
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Carl Douthit

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Thanks for the quick reply.

I had the Photoshop program open, but no files open. I don't use any other photo editing software other than Lr and Ps, not even the Windows photo viewer.

I do use Lr mobile, but these files aren't being synced with my mobile devices.

I'll save the Metadata to file. I wondered if that is what I needed to do but wasn't sure.

Again, thank you for the quick help.