Lightroom: LR 3.6 unknown error while writing metadata to this photo

  • 3
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
Lightroom 3.6 - on some photos I get a ! mark saying there is a unknown error while writing metadata to this photo. retry? - which I do and it still will not save. No other message is displayed. I've verified there are no 'read-only' permissions on both my folder and photos as well as the catalog folder and files. Ever photo that I have noticed this on as a exif version of 0210. ( not sure if it's related or not ).
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Dean Talbert

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  • frustrated

Posted 6 years ago

  • 3
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David Franzen, Employee

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Official Response
Hi Dean,

Thank you for reporting this issue and posting the file! I've reproduced the problem and logged a bug--we'll proceed with more in-depth investigation into the problem.

The metadata in the file seems to indicate that you worked with this file using Adobe Premier Elements 8 and Elements Organizer 9.0. Did you use any other software to process or modify the file before you imported it into Lightroom? Can you give me a rundown of what your workflow was with this photo--from scanning through the Lightroom import?

Thanks for your help,
David
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Dean Talbert

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Official Response
This appears to be resolved in the latest version of lightroom.