Lightroom: 3.5 Slideshow gives error: Cannot create the encoder instance, h264OutVideoNew failed. error: h264OutVideoChkSettings

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  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
I have a problem I am using Lightroom 3.5 and started to have a problem with the slideshow component.
I get the following error:
Log (3)
Cannot create the encoder instance, h264OutVideoNew failed.
error: h264OutVideoChkSettings - no library function available
error: No encoder library could be found!

Thanks for any help you can provide!
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Alfred Moreno

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Posted 7 years ago

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Photo of Becky Sowada

Becky Sowada, Adobe Employee

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Official Response
Alfred, I'm so glad to hear this is working for you now! Thanks for reporting back to confirm.

Becky