Lightroom: 3.5 does nothing but hang-up!

  • 2
  • Problem
  • Updated 7 years ago
  • (Edited)
It hangs up seemingly at random
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Stephen Fielding

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Posted 7 years ago

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jdv, Champion

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You probably want to supply details, like platform and 32-bit vs. 64-bit and so on.

On a Mac you can "sample" the Lightroom process to get a stack trace of hung process.
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Rob Cole

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Also, try restarting your computer, and if that doesn't help, then re-install Lightroom.

Most people are not having this problem, so to get anywhere you may need to help identify what is "special" in your case.
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Victoria Bampton - Lightroom Queen, Champion

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We'll also need to know what you're doing at the time, in order to try to replicate it. I haven't seen any hangs, but I've heard a couple of other people complain in the last couple of days, so it would be good to get it tracked down.
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Hans Olthof

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I have the same problem.
It hangs at startup. Shows the splash screen, then the grid on my left screen, the main panel on my right and goes unresponsive.
No problems with the previous version. When I upgraded, it hangs repeatedly.
I have uninstalled and re-installed.
I find when I delete the properties file, it restarts ok, but then hangs on next restart.
I am running windows 7 (up to date), dual screen off a nvidia 8800 GT card. My catalog and images are all on local discs. I have the latest nvidia drivers.
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jdv, Champion

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Sounds like a bad plug-in. Try disabling all third-party plug-ins.
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Stephen Fielding

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I rebooted and contniued to have the problem. I rebooted a second time, and it seems OK, but I hve only used it for 1 short session.

Here's my system information:
Lightroom version: 3.5 [775451]
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Version: 5.1 [2600]
Application architecture: x86
System architecture: x86
Physical processor count: 2
Processor speed: 2.2 GHz
Built-in memory: 3327.4 MB
Real memory available to Lightroom: 716.8 MB
Real memory used by Lightroom: 609.5 MB (85.0%)
Virtual memory used by Lightroom: 601.8 MB
Memory cache size: 31.7 MB
System DPI setting: 120 DPI
Displays: 1) 1680x1050
Serial Number: 116040045061602605173544

Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 3.5
Library Path: C:\Documents and Settings\SFielding\My Documents\My Pictures\Lightroom\Lightroom 3 Catalog.lrcat
Settings Folder: C:\Documents and Settings\SFielding\Application Data\Adobe\Lightroom