LightRoom won't start, no problem with Photoshop... tried everything.. i guess..

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  • Updated 3 years ago
  • (Edited)
Hi guys, i have a problem with my CC install
I've buy my photograph licence, installed CC with lightroom and photoshop,
photoshop does start and works properly but absolutely nothing happens when i try to open lightroom...
here is all a list of all the methode i tried to fix my problem :
rename the folders, 
log out, log in..
use the install cleaner..
nothing seems to work...

i know this is a requently asked question but can somebody help me?

edit : i installed it on another computer and it worked...

ps: sorry for my bad english, it's not my native language.
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Nicolas Pamart

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  • frustrated

Posted 3 years ago

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Simon Chen, Principal Computer Scientist

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Are you running Windows or Mac? Are you on the latest Lightroom CC 2015.4? What was the error message?

Can you make sure that you have the updated your GPU driver? See https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html
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Nicolas Pamart

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Hi Simon,
thanks for you reply,
I'm on windows 10 and have no error message, 
absolutely nothing happens..

but, i fixed the problem... i reinstalled my windows from scratch ... and now it works..
so basically i don't know where the problem was..
but, hey, it works^^

Thank you very much for your time.
have a nice day