Lightroom: White Balance Eyedropper Tool No Longer Working Properly

  • 2
  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
The capability to use larger sample sizes with the White Balance Eyedropper tool was implemented in LR4:

http://feedback.photoshop.com/photosh...

This capability is no longer working properly in LR 5, 6, or CC 2015 and uses a fixed 5x5 pixel sample area regardless of 'Scale' or Zoom View settings. Please see the following test images for clarification. Tested with Windows 7 SP1.
Photo of Todd Shaner

Todd Shaner, Champion

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Posted 3 years ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Official Response
I tested a variety of scenarios using both Lightroom 4.4 and Lightroom CC2015.6.1. This is what I can report. 

Re. 5x5 Area for sampling: behavior hasn't changed on my system between Lightroom version 4.4 and CC2015.6.1.  The active white balance sample area for percentages shown is limited to a 5x5 grid.  The loupe was modified to show greater detail but does not affect sampled pixel percentage area size.

Re. Correct White Balance: Both Lightroom 4.4 and Lightroom CC2015.6.1 appear to be setting the WB sliders to the correct value.

Re. Incorrect RGB values shown: There is a difference in the RGB values shown for Lightroom 4.4 and Lightroom CC 2015.6.1.  A bug has been filed for this.
(Edited)
Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Official Response
Lightroom CC2015.12/6.12 was released today and should address this issue.  Please update your Lightroom to the latest version and let us know if you continue to see the issue. Thank you for your patience.

http://blogs.adobe.com/lightroomjournal/2017/07/lightroom-cc-2015-12-now-available.html