Lightroom unable to read ARW from A7iii

  • 1
  • Question
  • Updated 7 months ago
recently purchased Sony A7iii and found out that lightroom unable to read ARW file, the message appear as: "preview unavailable for this file".  I dont have a problem with A6000 though, also with ARW file.

this is the system that I use
Version CC 2015.5
License : Creative Cloud
OS : MAC OS 10 version 10.13 (4)

Really appreciate your help if you know how to fix this.  Thank you
Photo of Cipta Pratiwi

Cipta Pratiwi

  • 1 Post
  • 0 Reply Likes

Posted 7 months ago

  • 1
Photo of Steve Sprengel

Steve Sprengel, Champion

  • 2665 Posts
  • 343 Reply Likes

Your LR is a couple years old.  The current version is:  Classic CC 7.4:

You might try using the CC app to download the latest version or try downloading it from Adobe: