Lightroom unable to read ARW from A7iii

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  • Updated 6 months ago
recently purchased Sony A7iii and found out that lightroom unable to read ARW file, the message appear as: "preview unavailable for this file".  I dont have a problem with A6000 though, also with ARW file.

this is the system that I use
Version CC 2015.5
License : Creative Cloud
OS : MAC OS 10 version 10.13 (4)

Really appreciate your help if you know how to fix this.  Thank you
Photo of Cipta Pratiwi

Cipta Pratiwi

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Posted 1 year ago

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Photo of Steve Sprengel

Steve Sprengel, Champion

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Your LR is a couple years old.  The current version is:  Classic CC 7.4:


You might try using the CC app to download the latest version or try downloading it from Adobe:

https://www.adobe.com/creativecloud/catalog/desktop.html

Photo of Ellie Navarro

Ellie Navarro

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Doesn't work for me either so I created an action in photoshop to save as psd and then automated it on all my ARW files...then import the psd's into lightroom. 

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Johan Elzenga, Champion

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What 'doesn't work either'? This is a 10 months old thread, so the version numbers mentioned here are old again. The latest version of Lightroom Classic is 8.2 and that should support your Sony A7III raw files. In fact, your camera was supported since 7.3.