Lightroom unable to read ARW from A7iii

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  • Updated 5 months ago
recently purchased Sony A7iii and found out that lightroom unable to read ARW file, the message appear as: "preview unavailable for this file".  I dont have a problem with A6000 though, also with ARW file.

this is the system that I use
Version CC 2015.5
License : Creative Cloud
OS : MAC OS 10 version 10.13 (4)

Really appreciate your help if you know how to fix this.  Thank you
Photo of Cipta Pratiwi

Cipta Pratiwi

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Posted 5 months ago

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Photo of Steve Sprengel

Steve Sprengel, Champion

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Your LR is a couple years old.  The current version is:  Classic CC 7.4:


You might try using the CC app to download the latest version or try downloading it from Adobe:

https://www.adobe.com/creativecloud/catalog/desktop.html