Lightroom unable to read ARW from A7iii

  • 1
  • Question
  • Updated 1 year ago
recently purchased Sony A7iii and found out that lightroom unable to read ARW file, the message appear as: "preview unavailable for this file".  I dont have a problem with A6000 though, also with ARW file.

this is the system that I use
Version CC 2015.5
License : Creative Cloud
OS : MAC OS 10 version 10.13 (4)

Really appreciate your help if you know how to fix this.  Thank you
Photo of Cipta Pratiwi

Cipta Pratiwi

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Steve Sprengel

Steve Sprengel, Champion

  • 2677 Posts
  • 349 Reply Likes

Your LR is a couple years old.  The current version is:  Classic CC 7.4:

You might try using the CC app to download the latest version or try downloading it from Adobe:

Photo of Ellie Navarro

Ellie Navarro

  • 1 Post
  • 0 Reply Likes
Doesn't work for me either so I created an action in photoshop to save as psd and then automated it on all my ARW files...then import the psd's into lightroom. 

Photo of Johan Elzenga

Johan Elzenga, Champion

  • 2619 Posts
  • 1110 Reply Likes
What 'doesn't work either'? This is a 10 months old thread, so the version numbers mentioned here are old again. The latest version of Lightroom Classic is 8.2 and that should support your Sony A7III raw files. In fact, your camera was supported since 7.3.