Lightroom mobile: Synch not commencing, iPad to laptop

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  • Updated 2 years ago
  • (Edited)
I'm trying to get 75 files from my Ipad (LR mobile) onto my laptop (normal lighroom via a subscription). I have clicked 'synch with lightroom mobile' and it says 'Synching 75 photos', however nothing is happening and I have no images in my collection on my laptop.  Ive been waiting for ages, but nothing. Ive gone through and checked my preferences, and everything looks fine. Ive looked at the assest on my cloud account and the files are there. Any suggestions? I thought they were meant to speak to each other pretty easily.
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Rubie Bridie

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  • over it

Posted 2 years ago

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Stanley-Carl du-Pont

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Two quick questions:
  1. Is your Lr CC version up to date?
  2. Are you signed-in to the cloud in Lr?
If yes, then what do you see in the Sync Activity of the Lightroom Mobile dialog box in the Preferences [like the screenshot below]?

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Steve Kalman

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Same problem here. If i click on any of the pending links it brings me to that image online. In fact, all of the LR Mobile images are uploaded. However, the two Amsterdam collections and the one from Keukenoff are not downloading.  FYI, some of the pending files are the images in the Hawaii collection on the iPad, and are up online, but also not on the desktop.   I have signed out/in on the desktop.