Lightroom: Stability issues after last update

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  • Updated 12 months ago
  • (Edited)
Hi feedback for the staffers here. I updated my lightroom w the latest patch and I've been experiencing stability issues since then. LR causes my computer to go into data dump mode and crash when i do a mass file export or after i try to close lightroom after doing a mass file export.
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Shawn Danker

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Posted 12 months ago

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Rikk Flohr, Official Rep

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Can you provide any further information?
PC/Mac?
OS version
Lightroom Version (Help>System Info...)

I do not understand what you mean by 'crash' and 'data dump mode'. Can you describe in detail what you are seeing and any messages you may be receiving? 
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Shawn Danker

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Sorry I meant crash dump like what you see here:
https://i.ytimg.com/vi/7KeIceJsf-A/maxresdefault.jpg

I'm on a PC Win 7. 

Lightroom version: CC 2015.12 [ 1125239 ]
License: Creative Cloud
Operating system: Windows 7 
Version: 6.1
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.4 GHz
Built-in memory: 16384.0 MB
Real memory available to Lightroom: 16384.0 MB
Real memory used by Lightroom: 480.9 MB (2.9%)
Virtual memory used by Lightroom: 588.6 MB
GDI objects count: 375
USER objects count: 932
Process handles count: 1131
Memory cache size: 441.2MB / 3864.7MB (11.4%)
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 139MB / 8191MB (1%)
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Displays: 1) 1600x900
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 
GeForce GTX 950/PCIe/SSE2

Check OpenGL support: Passed
Vendor: NVIDIA Corporation
Version: 3.3.0 NVIDIA 368.81
Renderer: GeForce GTX 950/PCIe/SSE2
LanguageVersion: 3.30 NVIDIA via Cg compiler


The error started happening after i updated to this version that you see here.
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Rikk Flohr, Official Rep

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Shawn Danker

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i ran scans on my system. it's clean of viruses and malware. this issue only happens when im trying to mass export jpgs from this version of lightroom.