When I press Preview or Play in the Lightroom CC Desktop Slideshow module I get a Windows error message ' Adobe Photoshop Lightroom has stopped working' and I need to close the programme. I've recently moved to Windows 10, could this be linked?
Hi Chris, I would suspect a video driver issue. Determine what video card you have and go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver: http://blogs.adobe.com/crawlspace/201...
Just doing Windows Update won't give you the latest and greatest drivers. You must go directly to your card manufacturers website to check for driver updates.
Hi Jeffrey, thanks for your quick reply. I have the Intel HD Graphics 3000 card in my Toshiba Satellite C670-17L laptop, and the Intel Driver Update Utility tells me I am up to date, so I take your point but think I'm OK. I also wonder why if was a driver issue that everything else seems to work but it only keels over on this one module?? Any further advice very welcome, thanks again.