Lightroom seems to be incompatible to some jpeg format

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  • Updated 4 years ago
Hi,
is Lightroom incompatible to some jpeg formats?
I am importing a photo of my mobile. Looking with any other image viewer to the original file it looks like i expected it to look. The lightroom preview shows the file only with artifacts. The by lightroom exported photo looks as wrong as the preview.



Thanks in advance,
Mathias
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Mathias Pfaffe

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  • confused

Posted 4 years ago

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Guido Reule, Employee

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Could you send me one of your test files via private message. In addition which camera did you use to generate the jpeg. -Guido
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Mathias Pfaffe

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I tried to send you a private message, but i could not figure out how...

The camera was a mobile phone Sony Xperia z1 compact.

The image was then compressed by http://imageoptim.com.

Best Regards,
Mathias
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Mathias Pfaffe

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No News on that topic?
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Mathias Pfaffe

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Currently I am using the free trail version of lightroom. I want to buy this software because I like the way the photographs are handled.

But lightroom is only useful for me if it is able to work with my photos. So please tell me if there is a way to fix this issue.

Thanks
Mathias