Lightroom Classic: Repeatedly crashes after installing Camera Raw plugin 11.3.1

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  • Problem
  • Updated 1 year ago
  • (Edited)
Hi. Before I installed Camera Raw plugin 11.3.1, Lightroom was working fine. Now its crashing immediately and repeatedly when I open it. I moved the plugin to the trash, but Lightroom is still crashing. How do I uninstall this? (I now realize I can use the DNG converter.)
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Ashley Davis Tilly

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  • frustrated

Posted 1 year ago

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Smit K, Employee

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Hi Ashley,

What is are your OS details? Also, could you please make sure to submit your AdobeID email in the Adobe's crash dialog (see here for more details - https://helpx.adobe.com/in/photoshop/kb/submit-crash-reports.html). This would help us in getting more details around the crash you are facing. Also, which Lightroom Classic version you are on?
(Edited)
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Just Shot Me

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LR does NOT use the ACR plugin. ACR is Built INTO, Built inside of, LR.

What exact version of LR are you using. Go to the Help menu item and select System Info then copy and paste the first 5 lines into a reply to your original post.