Lightroom: Not working without Administrator

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
Since upgrading to windows 10 I can only use lightroom with administrator privileges which is driving me mad. The only advice I have received is to move away from monthly payment and go for Elements but I am reluctant to do that.
Any Ideas
Photo of Christopher Morris

Christopher Morris

  • 5 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14049 Posts
  • 1735 Reply Likes
Reinstall this Microsoft run-time: https://helpx.adobe.com/creative-clou...
Photo of Christopher Morris

Christopher Morris

  • 5 Posts
  • 0 Reply Likes
I did that but it has made no difference. If I try to launch Lightroom it comes up with "Unexpected error opening catalog"
Sorry to be a pain but I dont really want to revert to elements.
Any other ideas would be appreciated
Photo of Simon Chen

Simon Chen, Principal Computer Scientist

  • 1417 Posts
  • 437 Reply Likes
Make sure that you installed the x64 version of the MS VC 2012 redistributable runtime. Lr 6.3 is x64 (i.e. 64-bit) version only.

If you try open a brand new catalog on a drive that you have full permission without the admin privilege, does Lr work correctly? Try hold the Shift+Alt key when launching Lr and reset the preferences to see if it helps.
Photo of Christopher Morris

Christopher Morris

  • 5 Posts
  • 0 Reply Likes
I have the 64 bit version installed and have also re downloaded and told it to repair.
I reset like you said but still get the error message.
I notice on Google that many others have the same problem so perhaps its just a bug or something
Photo of Simon Chen

Simon Chen, Principal Computer Scientist

  • 1417 Posts
  • 437 Reply Likes
Can you try reboot your machine to see if it helps?
Photo of Christopher Morris

Christopher Morris

  • 5 Posts
  • 0 Reply Likes
I have tried just about everything including this. As have dozens of other people.
Its a flaw with Lightroom that Adobe have not yet resolved.
I have been told to move away from subscription and go for stand alone but I shall need to wean myself off of Photoshopcc first.

Thanks for your help
Photo of Simon Chen

Simon Chen, Principal Computer Scientist

  • 1417 Posts
  • 437 Reply Likes
Hi Christopher,

Could you try the following procedure to collect some log file for me?

  1. Open Lightroom.
  2. Choose Lightroom > Preferences > Presets (Mac OS) or Edit > Preferences > Presets  (Windows).
  3. Select Show Lightroom Presets Folder, and open the selected Lightroom folder. 
  4. Download the config.lua from http://adobe.ly/1IViyuM and copy the downloaded config.lua file into the Lightroom folder from step #3.
  5. Quit Lightroom, then restart Lightroom.
Go to the "Documents" (Mac OS) or "My Documents" (Windows) folder. There should be a log file named "LibraryValidateCatalogAtPath.log" in the folder. Could you post the log file some where (or copy and paste its content here) for me to take a look on where the problem is?

Thanks