Lightroom Classic: Not reading raw files for Canon 5D

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  • Problem
  • Updated 10 months ago
  • (Edited)
I just updated Lightroom Creative Cloud to the most recent version. Suddenly, the software will not read the RAW images from my Canon 5D. I did not have this issues previously. What can I do to fix this?
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Sarah Case

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  • frustrated

Posted 3 years ago

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Photo of Steve Sprengel

Steve Sprengel, Champion

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If you are getting a message "The Files Cannot Be Read" this means your import destination at the right of the import panel is wrong or its permissions need to be set to read/write for general users.
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Tricia Mennell

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how do we do that?