Lightroom Mobile Trial - Photos all disappeared

  • 1
  • Problem
  • Updated 10 months ago
I'm using the Lightroom Mobile in a Samsung A20 and after I imported some photos, everything I had added and edited disappeared and the trial mode started automatically. Is it possible to retrieve my data?
Photo of Camila Moreira

Camila Moreira

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  • furious

Posted 10 months ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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It sounds as if you might have logged in with a different Adobe ID than that with which you subscribed. Your images are probably under the previous Adobe ID. Can you verify that?