Lightroom Mobile: Saved image have magenta tint

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
I imported a photo from my iOS library in Lightroom Mobile. Then I edited it on desktop (Lightroom only). I used B&W treatment with some basic adjustments, noise reduction, sharpening, gradients. After successful syncing I opened it on iOS device. Everything looked good. Saturation/Vibrance settings were disabled which made me think that it properly reflects desktop features. Unfortunately after saving image (to Photos app) or opening it (in Instagram) photo get magenta tint - definitely image had color information - it wasn't B&W. I found this issue with 2 out of 3 cases that had the same workflow.
Photo of Marcin Ukleja

Marcin Ukleja

  • 4 Posts
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Posted 3 years ago

  • 1
Photo of Guido Reule

Guido Reule, Employee

  • 71 Posts
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Does this occur always to the same photo for you. Or when you share more photos after another. If so, could you send me a test photos via private message.

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Guido
Photo of Marcin Ukleja

Marcin Ukleja

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I would love to but I don't see option to send private messages.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14049 Posts
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You could also post the files to Creative Cloud or Dropbox and post the URL link.