Lightroom Mobile (iOS): Not syncing adjustments from Lightroom Classic CC

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  • Updated 7 months ago
  • (Edited)
When I look at my synced collection on Lightroom Mobile via the iOS Lightroom app, the edits and adjustments I've made on Lightroom Classic CC aren't coming over. I've checked on Lightroom.adobe.com to see if the edits and adjustments come through there, and they do come over successfully there. I have also attempted removing and re-adding with no success multiple times.
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Hall's Emporium

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  • confused

Posted 7 months ago

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Carlos Cardona

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Your Lightroom mobile has probably lost its Internet connection. It seems to happen quite often, and force quitting the app and relaunching, after checking you actually have Internet, will reconnect it. Tap the little cloud icon to make sure it’s connecting and syncing.
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Hall's Emporium

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Nope internet is fine. I can add and remove images and they sync no problem. Just the adjustments not coming over. Ex. if I crop an image or change it to black and white the edits don't sync ever even with removing and re-adding. But, like i said, they show fine on Lightroom.adobe.com. So odd. 
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Bataplai

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I am having the same problem!  A few days ago my edits were syncing fine between Lightroom CC desktop, iOS mobile and Android, but not now. 
- If I add photos, they show up on all devices, but the edits are not syncing. 
- My devices are connected; the cloud icon says synced and backed up.
(Edited)
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Rikk Flohr, Official Rep

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I tested a few minutes ago on a large Tiff file in Lightroom Classic CC 7.3.1.  Converted to black and white. Sync took about 5 seconds. Image changed to black and white on http://lightroom.adobe.com. About 20 seconds later the iPhone image updated as well. 

If you all wouldn't mind, taking a look to see:

1. What types of files are involved?
2. What types of edits are involved?
3. It looks like this is happening on Android and iOS so could you confirm your device OS for me?
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Bataplai

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** It started working again just a little bit ago. **Thank you replying Rikk!
My iPad is running iOS v. 11.2.6My phone is running Android v. 7
I could upload photos to Lightroom from any device and it would show up in all of them, but any edit I did wouldn't show up in any other device.  So if I made edits on the iPad, I couldn't see them on the desktop or Android apps.  If I made edits on the desktop app, I couldn't see them on the mobile devices, it was only showing the original version, or the edits I made on that specific device.
Again - it did start working just a little bit ago.  My edits are showing up across all devices now.  It's taking a bit for them to load, but it is working.
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Hall's Emporium

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1. Originals are Tiff
2. Spot healing in Photoshop CC 2018 from Adobe Lightroom Classic CC
3. iOS 11.3.1 iPhone 7

Ran an experiment of taking an image to edit in Photoshop, marking it with red paint brush the word "test" and seeing if it would come over... it did. 

I repeated my usual spot healing (duplicate background layer, spot heal, save) and those edits do not want to come over. 

What I have are film scans that I'm spot healing the dust off of and Photoshop spot healing just does a better job in my opinion than Lightroom. 
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Rikk Flohr, Official Rep

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To be sure I have it:

1. Original file Tiff in Lightroom Classic CC desktop, which is already synced to Lightroom mobile.
2. Choose Edit in Photoshop (do you send as a copy or send the original?)
3. In Photoshop - create new layer and perform spot removal. Save. (not Save As...)
4. File returns to Lightroom Classic CC. Photoshop changes are visible. You've ver
5. After verification of file sync to Lightroom mobile, Photoshop changes are not visible in Lightroom on your iOS device.

In Performance>Lightroom Sync>Sync Activity (give it 30 seconds to refresh) no syncs for this file are pending?

When you choose the file in Step 1 are you in the Synced Collection or are you in a Folder? If you are in a Folder, the collection membership will not be inherited. If you are in the synced collection when you invoke Edit In Photoshop, it will. 
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Hall's Emporium

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1. Tiff is not yet synced in a collection to Lightroom mobile before I edit
2. "Edit in Photoshop" I choose edit original
3. Create new layer, perform spot removal, Save (not Save As)
4. Yes, back in Lightroom changes are visible
5. The photograph at this point is in a folder, so I drag and drop the image into an existing collection or create a new collection. After putting the photograph in a collection and choosing "sync" the spot healing does NOT show in Lightroom Mobile for iOS and DOES show on lightroom.adobe.com 

0 Pending in Lightroom Sync

I don't understand how the edits are successfully showing on the Lightroom website and not on Mobile. Also why it's just effecting my spot healing. Very odd. Maybe a bug that needs to be taken care of?