Lightroom Mobile: Image export not rotating images correctly

  • 1
  • Problem
  • Updated 3 weeks ago
  • Solved

Portrait-shot photographs aren’t exported in portrait orientation, but are correctly oriented when viewed in LR Mobile. 

Images are NEF files shot on a Nikon D810, using Lightroom mobile on iPad (version 5.3)
Photo of Grant Currie

Grant Currie

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Posted 3 weeks ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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How are you importing the images into the Lightroom Ecosystem? 

Do you have the rotation option set in-camera?
Photo of Grant Currie

Grant Currie

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Hi,
Images are imported via the SD reader for the iPad. Rotation option is set in camera (hence images showing the right way round in LR.

Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Do you have a file you would be willing to share with me for testing?
Photo of Grant Currie

Grant Currie

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Issue has been resolved by your support team over at community.adobe.com. A fix for the issue was built into version 5.3.1 of the app.