Lightroom Mobile: Starts a 30 day trial that I didn't ask for (iOS 2.6.)

  • 2
  • Problem
  • Updated 11 months ago
  • (Edited)
This is the first time that I am using Lightroom for Mobile (any version). Upon installation, I was presented with 2 sign ins: Sign In and Start Free Trial. I signed in thinking that it would simply sign in and not do anything else except that.

However I was presented with a message that a 30 day trial period has commenced but I did not want that. How can the unwanted trial be cancelled. It has been over a week already.

"5 Feb 2017

Let's get started.   Your free 30-day trial of the Adobe Creative Cloud Photography plan has started. You now have access to Lightroom on all your devices, plus the essential tools for crafting incredible images — anywhere you are. Automatically sync all your photos and edits across devices and the web. Learn how to get started organizing and editing images on your mobile device."

I thought the idea was to not force users into a 30 day trial? I have perpetual licenses of Lightoom 5 and 6, both. 

Can I sign in, NOT start a trial and not have to subscribe to LIghtroom CC?

.
Photo of wkleem

wkleem

  • 2 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 2
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 4482 Posts
  • 888 Reply Likes
If you have no need for the trial, simply don't use it.  The trial grants you access if you want to try things out. If not. It will go away after 30 days. 
Photo of wkleem

wkleem

  • 2 Posts
  • 0 Reply Likes
Hi Rikk, It is all well and good to say ignore the trial, and I will, but I feel iAdobe should be more upfront about it. There a Start Free Trail option which I avoided and a Sign In option which also started a trial, unaware, to me.

What is Lr for Mobile capable of after the trial ends. If I have to sign in.
Photo of Indra Tanor

Indra Tanor

  • 1 Post
  • 0 Reply Likes
It would be better if Trial can be used to keep indefinitely the experiment, I love the trial will be but I already can't use it again, I was so sad about it