Lightroom mobile - Collection gone after synching with Lightroom Desktop

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  • Updated 3 years ago
I'm so angry right now... I had a collection of over 100 photos in Lightroom mobile. Synching with my desktop pc worked just fine from and back to my phone.
Today I just wanted to work on my laptop, wich I had never synched before.
And guess what happend... My collection is gone from my mobile. It's not just empty, it's completly gone. Also it's not available on theweb. the page just does'nt exist.
So Adobe...WHERE ARE MY PHOTOS?!?!?!?!?!
I dont want to edit 100+ photos AGAIN. WTF???
This just sucks!
How about a Synchronisation Requester like the Import Dialog wich shows the collections on each device and let the user decide what to synch from that to this device. instead of a faulty autosynch that synchs a none existing collection over a full collection...
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Nico Krüger

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  • frustrated, mad, angry, you name it

Posted 3 years ago

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Rikk Flohr, Official Rep

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Lightroom mobile can only sync with one catalog at a time. When you switched from syncing your Adobe ID (and by extension Lightroom for mobile) from your Desktop catalog (where your collection lives) to your Laptop (where this collection doesn't live), you effectively reset Lightroom for mobile. When you do this, it discards all of the mobile data in favor of the new sync coming from your laptop.

Your photos should still be on your Lightroom desktop. When you make he Desktop the Sync computer for your Adobe ID again, the collection you are missing should return to Lightroom for mobile.

Only one computer may be the source of the sync but you can have as many devices (iOS and Android) as you like connected.
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Nico Krüger

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Who invented this crap?!
My mobile collection lives (or should I say lived) on my cellphone. Part of my collection may be on my Desktop, but what about the photos I shot this week?
I'm 1000km away from home, that's the reason to edit the photos on the laptop.
Also my Login is the same for Desktop and PC, so why it's not possible to sync a collection between all devices?
I don't get it... In my eyes synching means that the same data is available for all my devices...
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Rikk Flohr, Official Rep

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Syncing is from PC Catalog to Device(s) and from Device(s) (device-captured images) to PC Catalog. LR does not sync from PC Catalog to PC Catalog - at least not today. It does not matter what login you use desktop to laptop, you cannot sync from catalog to catalog via Lightroom for mobile.

Images you capture while you are on the road will sync back to whichever catalog (desktop or laptop) you deem-but not to both at the same time. You would be best served, after hearing you describe your situation, to leave syncing as your Desktop catalog's job and not sign in your laptop nor request it to sync.

To work on desktop catalog images via your laptop while traveling, you need to create a transfer catalog via the Export as a Catalog function to package your desktop images and then move them to your laptop via thumbdrive or similar. Then, when you return home, you move the transfer catalog back using the Import From Another Catalog to reintegrate your laptop work with your desktop master catalog.

Let us know if you have any other questions.
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Nico Krüger

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When it's only possible to sync this way, what's the point in uploading to an unknown place in the web in the first place?
Would be much faster and easier to synch pc and phone in a lan via p2p...
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Pushkin Safaya

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I had a similar issue as I am just doing a trial. To me, i guess the point of CC is really single PC to mobile devices vs. a true cloud based application. The fact is many of us use a desktop at home and then run around with laptops. Working while connected is not practical if sitting on a plane or on a shoot in the middle of nowhere. The ideal would be true movement of pictures across platforms. I understand this might challenge the licensing strategy but Adobe should consider this for future. It is way more powerful.
(Edited)