lightroom mobile cc trial, even though I have a subscription

  • 1
  • Problem
  • Updated 10 months ago
I have contacted Adobe about this. For some reason, Lightroom CC on my iPad & computer was seeing my account as unregistered/not subscribed - even though I have the subscription. The computer version is fixed - yay! But now the ipad version is telling me I have a 30 trial - why is it not syncing with my subscription?? Why does Abobe not support Ipad Lightroom CC app??
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Jazz Grimaldi-Bashaj

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  • annoyed

Posted 10 months ago

  • 1
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Rikk Flohr, Champion

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Sign your ADobe ID out of your iPad.
Restart the iPad.
Open Lightroom for mobile and sign in with the Subscription ID (Make sure you  have the right Adobe ID).
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Jazz Grimaldi-Bashaj

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I tried, still says I have a the trial.. I am signing out of lightroom - is there somewhere else I need to sign out of on the ipad?