Lightroom: Lost EXIF data when export to jpg in DXO workflow

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  • Updated 4 months ago
  • (Edited)
I have DxO Photo lab with Lightroom 61.4.
When export photo to DxO make some Elite noise reduction.
Export back to lightroom all goes well.
exept when export ready photo to jpg format to my computer, all EXIF data disappear.
I had a long conversation with DxO and after errorhunting they said that Adobe doing something wrong. All EXIF data is all the time in DxO and Adobe in every phase.

How to go forward with issue. I rea a lot of discussion and I am not alone with that issue.
Can somebody taka a catch and do something ?
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Hannu Söderholm

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Posted 4 months ago

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Photo of Rick Spaulding

Rick Spaulding, Champion

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In spite of what DXO told you I think it's an issue on their side however, would you be willing to share the file you are sending to DXO, and the resulting file exported from DxO?

Also, would you detail the steps you are taking to complete this process?

We will look into it and try to offer some insight into whats going on.
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Hannu Söderholm

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I am not anymore sure what fails. Propably my windows cannot show those DNG:s exif data.
I making some inspection with other computer.