Lightroom CC/6: Failing to respond since getting windows 10 (Graphics Card issue)

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  • Problem
  • Updated 3 years ago
  • (Edited)
Since getting windows 10 lightroom 6 keeps on failing, I get a message that the programme is not responding. Tried re installing but no difference.
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peter robertson

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Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
First, if you have an AMD card, see this: https://helpx.adobe.com/lightroom/kb/...

Otherwise, try the troubleshooting on the following page, including first updating your drivers and unchecking "Use Graphics Processor": https://helpx.adobe.com/lightroom/kb/...

If you're unable to uncheck "Use Graphics Processor," use this technique to manually disable the graphics processor: https://helpx.adobe.com/lightroom/kb/...