Lightroom Classic: Import misses multiple sequential images

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  • Updated 1 year ago
  • (Edited)
When using the import screen in Lightroom Classic CC (Desktop Version) on my iMac several sequential JPEG files are often missed from the end. Most recently I shot some RAW files followed by 450 JPEG files (as part of a time-lapse) and after importing what I thought was everything directly from the card I noticed a discrepancy in the number of files. When I checked, the last 58 files were missing. They weren't showing in the import dialogue as a preview but I could access them through Finder.
I copied the entire contents of the SD card to my desktop and tried to re-import into Lightroom and this time it skipped about 20 images. An improvement, but still not all of them. Whatever I tried I could not get it to either display nor import the final few images. The images are in no way corrupted (I can open them in PS).

This has happened to me now 4 or 5 times. It has never happened with RAW files, only sequentially shot JPEGs.
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trevor

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Posted 1 year ago

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Rikk Flohr, Official Rep

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A few questions for you trevor,

OS version number?
Lightroom Classic version number? (Help>System Info...)
Camera manufacturer and model number?
If you right click on the folder in the Folder's panel and choose Synchronize does it show the missing photos available (in the subsequent Import dialog)?
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trevor

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Hi Rikk,

Thanks for your reply - here is the information you asked for:

OS version number? 10.14.3
Lightroom Classic version number? 8.2 [ 1204643 ]
Camera manufacturer and model number? Fujifilm X-T2
If I choose Synchronize it does offer me the chance to import the previously excluded photographs, yes.

Thanks!
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Rikk Flohr, Official Rep

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That is suspicious that Synchronize works.  How recently have you reset preferences on this machine.  It might be a good next step.


A Preference File will survive a Lightroom uninstall/reinstall. Sometimes weird behavior is corrected/cured by resetting the preferences. 

Reset Procedure:

1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.

Does the behavior continue after resetting the preferences?