Lightroom Classic 8.4 bug: import folders hidden by Library side panels when viewing full screen

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  • Updated 12 months ago
  • (Edited)
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This conversation has been merged. Please reference the main conversation: Lightroom Classic: Side panels erratically overlay import dialog (latest macos)

BUG REPORT

I have encountered a problem when attempting to import photos when working in Lightroom Classic's Library module (with the window displayed full screen), with both left and right side panels displayed (not self-hiding).   When I attempt to import photos, the Import screen appears, but the standard Library side panels are covering where you select the folder, as well as the button to import, such that all I can click on is a tiny sliver of the "Cancel" button that is sticking out from under the right panel.  If I click on the arrows to hide the Library side panels BEFORE clicking "Import", then I can import as usual.  However, if I have clicked "Import" first, I can't even do that because the arrows to hide the side panels disappear.

I have contacted Adobe Support, and the fix was to disable my graphics processor, restart, and then re-enable  it, which allowed everything to work normally exactly once, just long enough for me to think Support had fixed the issue.  (And which I was able to duplicate myself, working normally exactly once, by performing the exact same steps later.)

I am currently running Lightroom Classic 8.4 on an iMac that is just a couple months old, on Mojave 10.14.5, with a Radeon Pro 580X 8 GB graphics processor.  I had the same problem with the previous Lightroom, and unfortunately it was not fixed in the just-released update.

Here is a screenshot after clicking "Import", where you can faintly see the import folders behind the left side panel, and maybe even make out the sliver of the "Cancel" button on the right.


Photo of Paul Atkinson

Paul Atkinson

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Posted 12 months ago

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