Lightroom import

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error - "could not copy a file to the destination folder because it is not writable" I cannot import files from card reader or Memory stick into Lightroom cc, I have had to set up a new user account on my Mac as I am having problems with the old user account, nothing to do with Lightroom, I can import with the old user account but not the new one, and if I use the old user account to import I still can't import them from the external hard drive into the new user account Lightroom, any ideas please
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John Whitelam

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Posted 2 years ago

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Rikk Flohr, Official Rep

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John, this error message means that the user account used to log in to your Mac does not have sufficient permissions on the external hard drive. Use your OS utilities to establish the appropriate read/write permissions for your new user account.