Lightroom Classic: Has encountered problems reading this photo

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  • Problem
  • Updated 2 months ago
  • (Edited)
When I try to click on pictures in library mode in Lightroom 5 to view them bigger and also to develop them, Lightroom pops up with the following: Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. This does not happen to every photo in the file, but it does happen to most. What can I do to access these files again through Lightroom 5?
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Sarah McDivitt

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  • frustrated.

Posted 3 years ago

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Photo of Tricia Mennell

Tricia Mennell

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Did you ever resolve this?
I have the same problem!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you tried restarting your computer? (There's another thread out there where this solved the problem)

Otherwise, that file could be corrupted. Or if the files are on an external drive or network drive, there could be an issue reading the file for any number of reasons.
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Tricia Mennell

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Hi Jeffrey,  The restart didn't work. :(. I moved files from my external to my native drive and it didn't fix it.  Everything was fine until I had to restore my computer and re-download LR.  So wrong version?
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Tricia Mennell

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HI Jeffrey, 

Now I've opened three other catalogs that are from shoots that are done and put away and they have the same error on most of the files.  It's a Lightroom issue.  Has to be.

Trish
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Tricia Mennell

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I've also opened catalogs on my iMac and two separate external drives.  All have the error.
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Tricia Mennell

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I'm using Lightroom Classic CC.  Going to download Lightroom CC and see if that is the solution.
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Tricia Mennell

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okay...well that wasn't it! :)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Can you post one of the files? (Dropbox/CC files)
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Todd Shaner, Champion

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Were you previously using LR 5, what LR version is installed now (Go to Help> About Photohsop Lightroom), and what camera model are the pictures from that can't be read?
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Aparna Paul Jain

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Hi Tricia, Did you figure out the reason? I have been using Lightroom for so many years and seem to be getting this problem for the first time in my most recent shoot. The images are from my Nikon 750, in raw and copied over to an external hard drive.
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Art Davis

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I am having a similar issue with LR Classic 7.2 after rolling back from the buggy 7.3 & 7.3.1. 

The problem I'm seeing is more random, but concerning since I've not seen this problem before with 7.2.  Is this an issue with the file, or with LR's root file management process?  I fear it is the later.

I'm running Windows 10 Home w/16 g memory with no issues until 7.3.  All my image file on my primary hard drive (not an external hard drive).