Lightroom 6.2.1: Mobile login dialog Freezes on MacOS 10.11

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
Lightroom 6.2.1 El Capitan on iMac freezes while opening, mobile login dialog freezes, Lightroom uses 94% of process but UI does not respond. Repeated several times. System info attached. Program became useless, help to get back on duty please ? Other programs not affected.

Lightroom version: 6.2.1 [ 1046594 ]
License: Perpetual
Operating system: Mac OS 10
Version: 10.11 [1]
Application architecture: x64
Logical processor count: 8
Processor speed: 3,4 GHz
Built-in memory: 12 288,0 MB
Real memory available to Lightroom: 12 288,0 MB
Real memory used by Lightroom: 1 084,0 MB (8,8%)
Virtual memory used by Lightroom: 1 578,2 MB
Memory cache size: 45,1 MB
Maximum thread count used by Camera Raw: 8
Camera Raw SIMD optimization: SSE2,AVX
Displays: 1) 2560x1440, 2) 1920x1200

Graphics Processor Info:
AMD Radeon HD 6970M OpenGL Engine

Check OpenGL support: Passed
Vendor: ATI Technologies Inc.
Version: 4.1 ATI-1.38.3
Renderer: AMD Radeon HD 6970M OpenGL Engine
LanguageVersion: 4.10
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Janne Koistinen

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  • frustrated

Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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See this post. You can roll back to the prior 6.1.1 update until things are reverted and corrected: http://blogs.adobe.com/lightroomjourn...
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Janne Koistinen

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Thanks Jeffrey, will do!
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Simon Chen, Principal Computer Scientist

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Janne Koistinen

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Thanks Simon, I was too quick and already reverted back to 6.1.1. Looking forward to 6.3 !