Lightroom: Freezes when sync button is pushed.

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
Had LR CC 2015.1 installed and when I selected the Develop Module SYNC button the program would freeze. Only way out is through Task Manager.

Installed LR CC 2015.2.1 and the sync button still freezes the program
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Mark May

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Posted 3 years ago

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John R. Ellis, Champion

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Try disabling the graphics processor by unchecking the option Preferences > Performance > Use Graphics Processor.
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Mark May

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John, I gave it a try but that did not help. Thx
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Mark May

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I removed and reinstalled LR CC, but no help. The sync button works fine in version 5.7.
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Brooke Limperis

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I am having the same issue. Have you had any luck resolving?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Let us know if updating your graphics driver doesn't help.
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Mark May

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Yes, the problem is resolved. I installed a new graphics card, a GeForce GTX 960, which is one of the cards suggested for lightroom. The previous card was a GTX 520. I have not had a problem for 9 months now.
Go to this link and make sure you are using one of the suggested graphics cards.
https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html
Also, keep the drivers up to date.
Hope that helps. 
(Edited)