Lightroom, files in Library not showing, and greyed out in the source folder

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  • Updated 5 months ago
Lightroom Classic has just emptied out 2 folders from 500 to 0 which were stored on an external drive. When I try to open the photos in the source folder it says there is a licence issue, and to re-install the software. If I look in the all photos folder in lightroom, they are there but greyed out. Some open but in v low resolution and some wont.. Can anyone help with this ?
Photo of Marc Carmel

Marc Carmel

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Posted 5 months ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Let's start with the version number (Help menu > System Info) and what operating system you're using, and then what the license error message says Marc.