Lightroom Classic: Extremely slow after Nov update

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  • Updated 5 months ago
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I’ve been using Lightroom for a year now. I’ve always keptit up to date with monthly releases and it was running fine. I updatedLightroom 3 days ago to the latest Nov release. It prompted me to upgrade theCatalog to the newer version, which I did. After the upgrade, right away Inoticed that everything has become extremely slow. It is taking long to open upimages, sliders are slow and cropping is not smooth, lagging a lot. I saw apost pointing to issue with GPU drivers, so I updated my driver from Windows 10> Device Manager. It shows that I have the latest driver. Setting ‘UseGraphics Processor’ to ‘Auto’ or ‘Off’ in Preferences is not making anydifference.

I have a 5 year old 18 Inch Alienware laptop with 24GB RAMand Nvidia GTX 860M (2 GB) GPU.

I’ll appreciate if someone can tell me if I there are somesettings in the new version that have changed or I can turn them off. I amleaning towards rolling back to the older version since it was working fine forme before the Nov update, but want to see if this slowness issue can be fixed.



Thanks in advance!
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LightroomUser2408

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Posted 8 months ago

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Christian Fürst

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unfortunately, I also have experienced my Lightroom version slowing down considerably, also, LR seems to have lost or deleted some metadata, Slugwords, which is extremely annoying.

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Tom Mickow

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Try the fix posted in this thread - https://feedback.photoshop.com/photos...
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LightroomUser2408

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Yes, I saw that post. But it is specific to crop. My whole Lightroom is slow.
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LightroomUser2408

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I applied the fix : https://feedback.photoshop.com/photoshop_family/topics/crop-function-unusable

It fixed the crop issue, but my whole Lightroom is still slow. Here is my system info:
Lightroom Classic version: 9.0 [ 201910151439-b660523e ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.18362
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 2.4 GHz
Built-in memory: 24457.0 MB
Real memory available to Lightroom: 24457.0 MB
Real memory used by Lightroom: 2771.3 MB (11.3%)
Virtual memory used by Lightroom: 3370.2 MB
GDI objects count: 786
USER objects count: 2470
Process handles count: 1911
Memory cache size: 2.6MB
Internal Camera Raw version: 12.0 [ 321 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1821MB / 12228MB (14%)
Camera Raw real memory: 2102MB / 24457MB (8%)
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 
DirectX: NVIDIA GeForce GTX 860M (23.21.13.9125)



Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\Sheilendra\Pictures\Lightroom\Lightroom Catalog-2.lrcat
Settings Folder: C:\Users\Sheilendra\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 
1) AdobeStock
2) Facebook
3) Flickr
4) HDR Efex Pro 2
5) Luminar 3
6) Nikon Tether Plugin

Config.lua flags: 
Develop.enablePostCropVignetteEffectDuringCrop = false

Adapter #1: Vendor : 8086
Device : 416
Subsystem : 5ab1028
Revision : 6
Video Memory : 112
Adapter #2: Vendor : 10de
Device : 119a
Subsystem : 5ab1028
Revision : a1
Video Memory : 7d7
Adapter #3: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers / Headphones (Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: 12.1x4
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Intel(R) HD Graphics 4600
GL_SHADING_LANGUAGE_VERSION: 4.30 - Build 20.19.15.4531
GL_STENCIL_BITS: 8
GL_VENDOR: Intel
GL_VERSION: 4.3.0 - Build 20.19.15.4531
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_blend_color GL_EXT_abgr GL_EXT_texture3D GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_SGIS_texture_edge_clamp GL_SGIS_generate_mipmap GL_EXT_draw_range_elements GL_SGIS_texture_lod GL_EXT_rescale_normal GL_EXT_packed_pixels GL_EXT_texture_edge_clamp GL_EXT_separate_specular_color GL_ARB_multitexture GL_ARB_map_buffer_alignment GL_ARB_conservative_depth GL_EXT_texture_env_combine GL_EXT_bgra GL_EXT_blend_func_separate GL_EXT_secondary_color GL_EXT_fog_coord GL_EXT_texture_env_add GL_ARB_texture_cube_map GL_ARB_transpose_matrix GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_texture_env_add GL_IBM_texture_mirrored_repeat GL_ARB_texture_mirrored_repeat GL_EXT_multi_draw_arrays GL_SUN_multi_draw_arrays GL_NV_blend_square GL_ARB_texture_compression GL_3DFX_texture_compression_FXT1 GL_EXT_texture_filter_anisotropic GL_ARB_texture_border_clamp GL_ARB_point_parameters GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_ARB_shadow GL_ARB_window_pos GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_ARB_vertex_program GL_EXT_texture_rectangle GL_ARB_fragment_program GL_EXT_stencil_two_side GL_ATI_separate_stencil GL_ARB_vertex_buffer_object GL_EXT_texture_lod_bias GL_ARB_occlusion_query GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_shader GL_NV_texgen_reflection GL_ARB_point_sprite GL_ARB_fragment_program_shadow GL_EXT_blend_equation_separate GL_ARB_depth_texture GL_ARB_texture_rectangle GL_ARB_draw_buffers GL_ARB_color_buffer_float GL_ARB_half_float_pixel GL_ARB_texture_float GL_ARB_pixel_buffer_object GL_ARB_texture_barrier GL_EXT_framebuffer_object GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_occlusion_query2 GL_EXT_draw_buffers2 GL_WIN_swap_hint GL_EXT_texture_sRGB GL_ARB_multisample GL_EXT_packed_float GL_EXT_texture_shared_exponent GL_ARB_texture_rg GL_ARB_texture_compression_rgtc GL_NV_conditional_render GL_ARB_texture_swizzle GL_EXT_texture_swizzle GL_ARB_texture_gather GL_ARB_sync GL_ARB_cl_event GL_ARB_framebuffer_sRGB GL_EXT_packed_depth_stencil GL_ARB_depth_buffer_float GL_EXT_transform_feedback GL_ARB_transform_feedback2 GL_ARB_draw_indirect GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_ARB_framebuffer_object GL_ARB_framebuffer_no_attachments GL_EXT_texture_array GL_EXT_texture_integer GL_ARB_map_buffer_range GL_ARB_texture_buffer_range GL_EXT_texture_snorm GL_ARB_blend_func_extended GL_INTEL_performance_query GL_ARB_copy_buffer GL_ARB_sampler_objects GL_NV_primitive_restart GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_uniform_buffer_object GL_ARB_depth_clamp GL_ARB_vertex_array_bgra GL_ARB_shader_bit_encoding GL_ARB_draw_buffers_blend GL_ARB_geometry_shader4 GL_EXT_geometry_shader4 GL_ARB_texture_query_lod GL_ARB_explicit_attrib_location GL_ARB_draw_elements_base_vertex GL_EXT_shader_integer_mix GL_ARB_instanced_arrays GL_ARB_base_instance GL_ARB_fragment_coord_conventions GL_EXT_gpu_program_parameters GL_ARB_texture_buffer_object_rgb32 GL_ARB_compatibility GL_ARB_texture_rgb10_a2ui GL_ARB_texture_multisample GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_timer_query GL_EXT_timer_query GL_ARB_tessellation_shader GL_ARB_vertex_array_object GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_texture_cube_map_array GL_EXT_gpu_shader4 GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_INTEL_fragment_shader_ordering GL_ARB_fragment_shader_interlock GL_ARB_clip_control GL_ARB_shader_subroutine GL_ARB_transform_feedback3 GL_ARB_get_program_binary GL_ARB_separate_shader_objects GL_ARB_shader_precision GL_ARB_vertex_attrib_64bit GL_ARB_viewport_array GL_ARB_transform_feedback_instanced GL_ARB_compressed_texture_pixel_storage GL_ARB_shader_atomic_counters GL_ARB_shading_language_packing GL_ARB_shader_image_load_store GL_ARB_shading_language_420pack GL_ARB_texture_storage GL_EXT_texture_storage GL_ARB_compute_shader GL_ARB_vertex_attrib_binding GL_ARB_texture_view GL_ARB_fragment_layer_viewport GL_ARB_multi_draw_indirect GL_ARB_program_interface_query GL_ARB_shader_image_size GL_ARB_shader_storage_buffer_object GL_ARB_texture_storage_multisample GL_ARB_buffer_storage GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_query_buffer_object GL_EXT_polygon_offset_clamp GL_ARB_clear_texture GL_ARB_texture_mirror_clamp_to_edge GL_ARB_debug_output GL_ARB_enhanced_layouts GL_KHR_debug GL_ARB_arrays_of_arrays GL_ARB_texture_query_levels GL_ARB_invalidate_subdata GL_ARB_clear_buffer_object GL_INTEL_map_texture GL_ARB_texture_compression_bptc GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_robustness GL_ARB_robust_buffer_access_behavior GL_EXT_texture_sRGB_decode GL_ARB_copy_image GL_KHR_blend_equation_advanced GL_EXT_direct_state_access GL_ARB_stencil_texturing GL_ARB_texture_stencil8 GL_ARB_explicit_uniform_location GL_ARB_multi_bind GL_ARB_indirect_parameters
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Victoria Bampton - Lightroom Queen, Champion

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Windows Update rarely has the latest graphics drivers, and if I'm reading Nvidia's site correctly, it looks like a new driver was released this week. That would be my first port of call. 
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LightroomUser2408

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I understand that. In Windows, the driver info shows that the driver is dated Mar 2018. This is about 5 year old GPU. I assume that whatever bugs, updates or performance improvements were required for this GPU, they were all sorted out by 2018. I don’t think having a new driver now will improve my GPUs performance.

And the fact that Oct Release was fine on the same laptop with the same GPU having the same driver. Everyone expects that new releases will make software better; add new features, improve performance, make overall user experience better etc. etc. That’s what I’ve typically seen with other software. Every release improves upon the previous release.

I believe my only option at this time is to revert back to previous version.
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Victoria Bampton - Lightroom Queen, Champion

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You're welcome to revert to the previous version, but not at least attempting to update the driver seems a little like shooting yourself in the foot. Some of the changes to make Lightroom better involve changing the way it interacts with the graphics card, which can trigger driver bugs that previously laid dormant. One such change is the move from OpenGL to the much more modern DirectX12.

If you wish to roll back, here's how: How do I roll back to an earlier Lightroom Classic release?  Then you'll need to double click on your v8 catalog to open it. For any new photos that you added in version 9, you'll need to import them into your catalog with it set to ADD at the top. For any photos you've edited and have XMP for, you'll need to select them and go to Metadata menu > Read Metadata from Files.
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LightroomUser2408

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Victoria,

I want to start by thanking you for your inputs. You are trying to help resolve my issue and I appreciate it very much!

So I tried to install the latest drivers from Nvidia Geforce Experience and it gave me error that the driver is not compatible with this version of Windows, which is the latest. I spent couple of hours researching the issue on forums, but I was not able to resolve the issue myself. So I contacted Nvidia customer support last night. The tech told me that the last version of driver that would be compatible with my version of GTX 860M is 425.31 and that was released on Apr 11, 2019. There are no more updates for my GPU after that. He gave me a link to download and install that version using ‘Clean Install’ option, which I did.

Unfortunately, I’m still having the same issues with Lightroom. I edited a few photos after installing the new drivers and everything is still slow. When I click on an imported photo, I see the spinning icon on the grey bar above the film strip. On some photos it spins for a very long time before it stops while on other photos it never stops. If I hover my mouse over that icon, it shows ‘GPU Rendering...’. And until it stops, the Tone > Auto button is greyed out, so I cannot use it.

After I make some adjustments to the photo, the screen goes black and then comes back after some time. In some cases it keeps doing that. Seems like it is going in a loop. I have to click on another photo to stop that loop.

Another thing I noticed is that it is taking a long time to Export photos to jpeg. I export to 1920x1080. In the previous version, it used to take about 20-30 seconds to export a photo. Today I timed it and it took over 3 mins to export one photo. This photo had less than 10 basic edits.

I know some of the issues I am facing seems to be related to GPU, but I’m not sure if exporting to jpeg would be caused by GPU as well.

I am willing to try other settings if you have any other suggestions, like the Cropping issue got resolved by changing ‘Develop.enablePostCropVignetteEffectDuringCrop = false’.

I hope to hear from you soon!

Thanks!






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LightroomUser2408

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I have updated my catalog and after the Nov update, I have developed 6-7 photos. I have the option ON to create XMP files, so I have the XMP files.
Can someone please let me know the best way to revert back to Oct release and have my edits imported to my old catalog?
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LightroomUser2408

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Victoria,

I followed Rikk's instructions 1 to 8 to uninstall and reinstall Lightroom:
https://feedback.photoshop.com/photoshop_family/topics/lr-cc-9-update-extremely-slow-after-update

The weird issues I was encountering are gone. It is still slower than before, but at least it is responding. GPU rendering completes in few seconds. Export to jpeg took about 20 secs compared to about 3 mins before uninstall/reinstall.
It still slower than before in the sense that it takes couple of seconds to show the effect of slider movement on the photo/screen now, while earlier it used to be right away, but other than that it is working.
Thought I'll let you know.

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Manjot4u

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Please follow these steps: https://helpx.adobe.com/in/lightroom-classic/kb/optimize-performance-lightroom.html
Alternatively, check if in the new catalog also you are facing the same or it's on the old one.
Go to Preferences>Performance then click on purge and change the value to at least 10GB Video Purge to 5 GB from 3 GB. Optimize the catalog, uncheck parallel review. Then check if it makes any difference
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LightroomUser2408

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In my case, some of the things like loading the image, GPU rendering and export are faster than before but the response on the screen when a slider is moved is little slower than before.
But overall it is working, which is a big relief for me.
Big thanks to Rikk!
(Edited)
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Simon Chen, Principal Computer Scientist

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I was brought to attention of this camera raw thread https://feedback.photoshop.com/photoshop_family/topics/camera-raw-lagging-issue-after-update-dng-pictures). One suggestion there is to stop the service "Acronis Active Protection" service on the machine (an anti-ransomware technology). One Lightroom customer reported to me that turning off the "Acronis Active Protection" have helped resolved the slowness he experienced in the latest Lightroom update in multiple ways, including the sliders and crop, even without the above workaround. Please give this a try if it applies to your particular situation.
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LightroomUser2408

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Simon,
Turning off 'Acronis Active Protection' resolved all the issues.
My Lightroom is running faster than before! Who on earth would have thought that Acronis Active Protection would mess up the sliders in Lightroom.
You cannot imagine what a relief this brings! Thank you sooooo much!
Sending you a virtual hug!
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LightroomUser2408

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This is the first time I used this forum and I am impressed. This forum seems to be different than all the other forums I've used in the past. There are some really awesome people on this forum who are knowledgeable and are genuinely trying to help everyone, which is commendable.
I thank all who read my posts, tried to help and resolved all my issues!
Keep up the good work!
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Bill

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Add on anti-malware software significantly slows down Windows 10, just a fact of life. So does real time backup software. I was storing my Lightroom catalog and images in the Google Drive folder and every change written by Lightroom caused a delay as Google Drive locked the file to that it could be updated to the cloud. I moved everything Lightroom to a separate SSD on the PCIe bus and use syncing software (Second Copy) to periodically sync to Google Drive. That problem went away. 
 
BUT the update last week (today is Feb 19,2020) caused a noticeable slowdown in several of the sliders: Luminance Noise Reduction was affected the most. Turning off GPU acceleration was most effected with about a 2 second delay between moving the slider and the change showing up on the display. Opening or switching images has not been affected. 
 
As there was a Windows update at the same time, I suspected the Windows update but the Nvidia Quadro driver was not updated (5/5/2019) so that points back to a Lightroom change. Updating the driver to 10/24/2019 had no effect. 
 
Am I the only one affected by this? 

(Edited)
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Simon Chen, Principal Computer Scientist

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Make sure the new version of Lr is whitelisted by your anti-malware software. Also try holding down Shift+Alt/Option during Lr launch to reset the user preference to see if it makes a difference.

Since there are other updates for your system at the same time, you could experiment to rollback to the previous version of Lr that you had https://helpx.adobe.com/download-install/using/install-previous-version.html
(Edited)
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Bill

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No security software beyond what is built into Windows 10 Pro.