Lightroom: "Edit in PS 2014" opens PS 2014 in Wrong Location

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  • Updated 4 years ago
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  • (Edited)
Software bug. MAC OS X Yosemite (and Mavericks before it). Using LR 5.6 & Photoshop CC2014.2.1 CC subscription. When an external firewire backup drive is connected (the backup drive is a clone of my MacBook Pro that stays connected for scheduled automatic backups, etc.), when I am in Lightroom and I select "Edit (an image) in Photoshop", Photoshop opens in the wrong location. In other words, it opens the Photoshop application on my backup drive instead and I get a warning dialogue box that says "The application has been moved, and its path has changed. To update the product configuration, click update". I have a choice to update or not. Of course, I choose to not update that. That's a bug (in my opinion.) When the backup drive is not connected the correct PS 2014 application opens. Bottom line: I should be able to keep a backup drive connected and have the Edit in Photoshop open the correct application.

One way you could easily solve this issue is to change External Editing in Preferences - change the first listing where it shows by default "Edit in Adobe PS CC 2014" - simply have the the user actually confirm where the application is located, thus forcing the user to choose (and thus confirm) the location of the PS 2014 application on the primary volume that the user intends to lave Lightroom open (would be similar to what the user has to do to choose an additional external editor in the same Preferences panel.

I'e tried everything to solve this bug. Reinstalling PS 2014 does not work. Deleting plists files does not work. There seems to be no user workaround available. Please solve this problem with a fix. Thank you. James Farrell, Prescott, AZ - jamesfarrell7681@gmail.com
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James Farrell

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Posted 5 years ago

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Rikk Flohr, Official Rep

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Hi James,

I have seen this once before and, if memory serves, this was our procedure:

1. Disconnect external drive.
2. Uninstall Lightroom
3. Uninstall PS CC 2014
4. Restart machine
5. Install LR 5.6
6. Install PS CC2014
7. Launch LR
8. Launch PS via Edit in in Lightroom.
9. Reconnect cloned external drive.

Let us know how it works for you.
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Bryan Gray

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Thanks for this work around. I have been dealing with this on and off for awhile, and this seems to be working!
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Evan Effa

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Same problem here...Seriously. You are suggesting I uninstall both big apps with all the plugins etc. to work around what is essentially an Adobe programming Fault. Sorry but this needs a fix please.
-evan
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James Farrell

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Thanks for posting, Evan. It sure is a problem and a fix should not be difficult.
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James Farrell

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To Rikk Flohr: Sorry, but your response to me from three weeks ago that suggests I uninstall both Lightroom and Photoshop, both of which are huge downloads and to go through a ton of work to reinstall them is completely unrealistic and downright ridiculous.

Moreover, your tedious, time consuming "procedure" does not solve the problem. The same issue reappears even after going through all of the steps that you've suggested. It's a bug, a software programming glitch, Rikk. Please, pass the info about the problem along to the appropriate people so it can be fixed.

Now that another user has chimed in here with the same issue, maybe you'll take me more seriously. If you scout around you'll find other users with the same issue posting in other forums. The reason not more folks have posted here about the issue is that finding anything on Adobe's horribly bloated web sites is difficult very time consuming at best.

There is clearly a bug or some kind of programming error. The problem should be easy for Adobe to fix - if by doing nothing else than having the user choosing the location or pointing to the application location for PS CC 2014 in the external editing tab of the LR preferences pane. The fix that I suggest would require a user to do this only once. This method works fine for the second external editor that I can choose (there are two external editor choices I can make in case Adobe software engineers have not noticed.) For the second external editor, I only have to point to the application and its location once.

We appreciate your time to post a response. But your suggested solution does not work and is not Adobe's best effort to solve a real issue. I mean no disrespect, but if I knew to whom at Adobe I could send information about this issue, I would. >> Jim Farrell, Prescott, AZ - jamesfarrell7681@gmail.com
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Evan Effa

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I agree with Jim,

I have tried getting rid of the Photoshop p.list preferences, etc. but the only fix that works for me is either discontinue making cloned backups of the hard drive or Eject the backup disk prior to any work in LightRoom. Both of these solutions are poor workarounds to a problem that could be remedied by Jim's suggestion above. Why Lightroom would keep trying to access the backup copy of Photoshop on a different disk makes no sense to me...

It's bug. Let's squash it.

-evan
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William Kincaid

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I have the same very annoying problem. I had not realized it was because of my backup on an external drive, however.

Please provide a more reasonable solution.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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We'll look into what's possible to make this better.
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Robert Ruble

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I also have this issue, and it occurs when opening a photo directly from the Finder, with the "Open With" option. Did NOT correct it by reselecting the correct program/location with the "Other" option at the bottom of the "Open With" context menu.

This may suggest an OS bug, not an Adobe bug.
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Jim Stewart

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I have this too: Open with... from Finder behaves like Edit in... out of LR did (although the Plugin has fixed the issue from LR)
So just fyi
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Gregory Trinkle

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I have this same problem. It keeps accessing my photoshop program on my external raid. It's a pain to have to disconnect it to open in the right copy. Also since usually open as a smart object, other workarounds don't work. When is there a fix for this?
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9 Stitches Images

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This reply was created from a merged topic originally titled Lightroom 5: opening wrong instance of Photoshop CC.

Whenever I open a file in Photoshop from Lightroom, it launches Photoshop from a backup drive, if I have it mounted. This is more than a nuisance, my boot drive is much faster. The only fix is to unmount that drive and relaunch Lightroom.

I don't understand why Lightroom (which, rather inconveniently, doesn't allow me to manually enter the correct path) wouldn't default to checking for PS on the same volume as itself.
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way phat

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This reply was created from a merged topic originally titled Lightroom: Why does LR always want to edit in my Backup version of Photoshop?.

Even though PS is open on my start-up drive, LR seeks out my backup drive to open a second version of PS.

My start-up drive PS app is the one selected in Preferences > External Editing > Additional External Editor.

Where do I set my Primary External Editor?

LR 5.7.1, PS 15.2.2, OS 10.9.5
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way phat

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Thanks for merging my thread.

Can we get Acknowledged status on this bug?
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Chris Cox

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This really is not a bug - just normal OS behavior. We may see what we can do to make the OS behavior clearer, but it is not really something to fix.
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Gregory Trinkle

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So you're blaming this on the OS Chris?
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way phat

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Doesn't happen with any other applications I own, only Adobe.
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9 Stitches Images

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Chris, I don't like to complain, and this is far from a high-priority issue for me, but I can see another perspective I think is equally valid.

While the underlying cause may be an OS problem, the resulting behavior is a Lightroom problem. No matter how a**-backward Apple is for creating the situation, Adobe has failed to present a functioning solution in writing the code that connects Lightroom to Photoshop.

The easiest solution (though perhaps not the most user-friendly) I can think of is to let the user define the path to Lightroom's external editor. This would also come in handy on those occasions that vital Photoshop features are broken for months at a time and one has to open files in previous versions.

That said, if the user-defined path were to completely replace the automatic updating Lightroom currently does, I can see how that could place additional burden on the majority of users.

Ultimately, the Photoshop/Lightroom team will have to pick their battles; I understand how OS anomalies can be a moving target. Still, I balk at blurring the line between reasons and excuses.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
We're working with Apple (along with others) to track down the root issue.

In the meantime, we've created a plug-in to do a manual override of the OS record/selection of the version of Photoshop to launch.

1) Download the plug-in from here: http://adobe.ly/1Ef651i
2) Unzip the folder
3) Launch Lightroom and select File>Plug-In Manager...
4) Click [Add] to install the plug-in
5) Select File>Plug-In Extras>Select Photoshop for Edit in Photoshop...
6) Click [Select] and navigate to the version of Photoshop running on your boot drive.
7) Click [OK] to dismiss the dialog
8) Relaunch Lightroom for the change to take affect

Let us know if this works around the problem for you. Thanks!
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William Kincaid

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Does this plug-in still work. I have the same problem as I had last year in which LR edit in PS opens my backup copy of PS. Now I have latest versions of LR and PS and recently installed El Capitan. Seems that the plugin should still be there.
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William Kincaid

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PS-picker plugin still there and enabled. Disabled the plugin and it seems to be working now... Will keep an eye on it.
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James Farrell

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Jeff: Installed your work-around plug-in. Seems to work just fine. Solves the problem for now. Will re-evaluate after LR-6 release. Thanks for your effort and response to the issue.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Great. Thanks.
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Evan Effa

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Thank you very much!

Problem Fixed.

-evan
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Steve Barker

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FYI, in case it helps the support people, I have encountered the same problem with Lightroom 5.7, but I also have the same problem directly from the OS. My OS is 10.10.2 (14C109).

If I find a PSD file, right-click on it, choose Open With..., and choose the latest version of Photoshop CC 2014, it opens the file using the application from the backup drive. This is without Lightroom running at all.

Also, the backup drive does not need to be a FireWire drive. Mine is a USB 2.0 drive. The backup was created using Carbon Copy Cloner and is in a subfolder on the external drive (in other words, the backup drive contains a whole bunch of other stuff as well as a folder that is a clone of the internal drive).

So, where the active Photoshop application should be "/Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app", instead, it is "/Volumes/Desktop HD/MacBackup/Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app".
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Chris Crumley

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This reply was created from a merged topic originally titled In Lightroom 5.7 is there a way to specify primary external editor path?.

We have the Lightroom 5.7 and Photoshop CS6 Applications on a Mac in the Applications folder and also a backup copy on a hard drive connected to the same computer. In LR Preferences > External Editing where we specify Photoshop CS6 as the primary external editor, LR doesn't allow us to specify the path and sometimes LR opens the Photoshop CS6 App on the backup drive, which causes us to have app location issues. Can the path be added to the dialog specifying the primary external editor?
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Roy Branford

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I too suffered from Lightroom 5 using PS CS6 on my backup disk.
I simply changed the name of the backup app to AAAAAdobe Photoshop CS6.app
Lightroom then used the correct app on my system disk.
Just remember to change the name back if when restoring from backup.
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Tom Gibson

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This is my problem and I do not think it is the same....
When PS is not open and I edit from LR>PS, PS will open in the front. If PS is open and I edit from LR>PS w a DNG PS will not come to the front (stay in background but images opens) but it will come to the front if I edit a .tiff, .jpg or png that is in LR. This happened when I moved LR cat from an external HD to the internal HD and that is where it is now and staying. It must have to do with a preference somewhere or how LR reads the DNG file or the sequencing of LR.

Additionally I just had a new 2Tb HD installed. Also I just finished loading the CC updates.

Any suggestions are appreciated and all ARC is up to date.

PShop always opens in the correct CC copy, just not in front
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Jonathan Mist

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The plugin works for me. Cannot understand why it is needed in August 2015 after the bug was raised so long ago. I have CC 2015 and a backup mirror permanently mounted that Lightroom seems to have the hots for!
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Tim

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This reply was created from a merged topic originally titled From Lightroom CC: Adobe Photoshop CC 2015 cannot be opened because of a problem.

Whenever I try to edit a photo from lightroom using Photoshop (by pressing command-E), I get an error stating Adobe Photoshop CC 2015 cannot be opened because of a problem. I have tried uninstalling and reinstalling both Photoshop and Lightroom, but the error persists. I can edit if I start Photoshop first, and then, from Lightroom, press command-E.

Here are the problem details and system configuration:

Process: Adobe Photoshop CC 2015 [63083]
Path: /Volumes/VOLUME/_CCC SafetyNet/*/Adobe Photoshop CC 2015.app/Contents/MacOS/Adobe Photoshop CC 2015
Identifier: com.adobe.Photoshop
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop CC 2015 [63083]
User ID: 501

Date/Time: 2015-09-30 18:27:46.738 -0500
OS Version: Mac OS X 10.10.5 (14F27)
Report Version: 11
Anonymous UUID: DE4016F7-7980-DF15-C53A-355DFCF79AE0

Sleep/Wake UUID: 6E6AF816-B394-4683-8C58-C51FFCCFF946

Time Awake Since Boot: 150000 seconds
Time Since Wake: 670 seconds

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/aif.framework/Versions/A/aif
Referenced from: /Volumes/VOLUME/_CCC SafetyNet/*/Adobe Photoshop CC 2015.app/Contents/MacOS/Adobe Photoshop CC 2015
Reason: no suitable image found. Did find:
/Volumes/Cinderella/_CCC SafetyNet/2015-08-16 (August 16) 19-52-05/Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/MacOS/../Frameworks/aif.framework/Versions/A/aif: code signature invalid for '/Volumes/Cinderella/_CCC SafetyNet/2015-08-16 (August 16) 19-52-05/Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/MacOS/../Frameworks/aif.framework/Versions/A/aif'

/Volumes/Cinderella/_CCC SafetyNet/2015-08-16 (August 16) 19-52-05/Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/MacOS/../Frameworks/aif.framework/Versions/A/aif: code signature invalid for '/Volumes/Cinderella/_CCC SafetyNet/2015-08-16 (August 16) 19-52-05/Applicat

Binary Images:
0x7fff6ceac000 - 0x7fff6cee2887 dyld (353.2.3) /usr/lib/dyld
0x7fff86e99000 - 0x7fff86ee8ff7 com.apple.opencl (2.4.2 - 2.4.2) /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

Model: MacBookPro8,2, BootROM MBP81.0047.B2A, 4 processors, Intel Core i7, 2 GHz, 16 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en3
Serial ATA Device: HGST HTS721010A9E630, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: USB 2.0 Hub [MTT]
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: USB Receiver
USB Device: Backup+ Desk
USB Device: USB 2.0 Hub
USB Device: LaCie Hard Drive USB
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1
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PETER MALLETT

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This reply was created from a merged topic originally titled "Open in Photoshop" from LR points to back up copy.

This issue was happening in the previous version as well and I was hoping it would be fixed in this update, but it hasn't. After making a backup of my main drive to another, external drive, opening a file for the first time from LR calls the backup version instead of my original version.

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Roy Branford

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As a temporary measure rename the backup app to something like AAALightroom.