Lightroom: Doesn't work on any of my devices

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  • Problem
  • Updated 1 month ago
  • (Edited)
Lightroom doesn't work on any of my Macbooks after updating to Mojave. After noticing I had this program on each of my macs with Mojave I created a installer to go back to High Sierra. I rebooted my Mac and after 6 hours I was able to go back to High Sierra on all my macs. Lightroom still doesn't work. Im not sure now if this is lightroom, if this is Mac or what else could be the problem???
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Kassie Tuba

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  • Frustrated

Posted 1 month ago

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Sunil Bhaskaran, Official Rep

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Could you please let us know what happens when you try to open Lightroom Classic?
Do you see any error message?

Thanks,
Sunil
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Kassie Tuba

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Hi Sunil,

I don't have lightroom classic installed as I don't like the application or use it in my editing process.
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Victoria Bampton - Lightroom Queen, Champion

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Which LR isn't working on your MacBook then? Lightroom CC? Lightroom 6? Something older?
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Kassie Tuba

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The 7.4 and 8.0
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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My guess is you're missing some component through shuffling between OSes. Reinstall Lightroom using an original installer should fix the problem. Manually dragging or migrating the application folder around doesn't move all the necessary pieces.
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Kassie Tuba

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Ok... So install Adobe in general from the website again?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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From the Creative Cloud desktop app or from the website: https://www.adobe.com/creativecloud/catalog/desktop.html