Lightroom does not respond, while using AMD Radeon HD 5570

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  • Updated 9 months ago
Lightroom CC does not support AMD Radeon HD 5570 With driver 15.200.1062.1004 (Under Windows 10). I had disable Grpahics Accelerator to make Lightroom work.
Photo of Jan Fredrik Gunvaldsen

Jan Fredrik Gunvaldsen

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Posted 3 years ago

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Photo of Akash Sharma

Akash Sharma, Digital Imaging Technical Support Consultant

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Hi Jan, 

Sorry that you're not able to use the graphics acceleration in Lightroom. Just to make sure are you using Lightroom CC or Lightroom Classic CC and it the app updated to the latest version? check your system info under the Help>>System info menu to confirm the app version or see http://blogs.adobe.com/lightroomjournal/2013/06/keeping-lightroom-up-to-date.html

Also, We've documented an article that'll help troubleshoot why the graphics acceleration is not working as expected. Refer https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html

Let us know your findings.

Thanks,
Akash