Lightroom Desktop (7 day trial) Add Photos not available.

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  • Problem
  • Updated 1 year ago
  • (Edited)
I was trying to use the 7 day trial for lightroom desktop, but it doesn't work!! each time i open the app i cannot load the photos since all tabs are off. and they only count the days.
Appreciate your support
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dina

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Posted 1 year ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Could you explain a little more Dina? What do you mean by "all tabs are off and they only count the days"?
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dina

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when I click file, I cant add photos since it's hidden
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Rikk Flohr, Official Rep

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Dina,

If you go to Help>System Info... what is the installed version number?
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dina

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Lightroom CC version: 2.2.1 [ 20190312-1546-e438717 ] (Mar 13 2019).

the trial days have ended today :(
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Rikk Flohr, Official Rep

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Thanks for checking. This may be related to an issue we are currently investigating: https://feedback.photoshop.com/photoshop_family/topics/lightroom-cc-2019-add-photo-button-greyed-out-i-cant-import-photo  Unfortunately, I don't have a quick fix to give you at thi time. 
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dina

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thanks Rikk. waiting your feedback