Lightroom: Deleted My Presets

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  • Problem
  • Updated 1 week ago
  • (Edited)
Hi,

I just recently opened my Lightroom as normal, but it did not allow me to continue without signing in with my Apple ID. This never happened before. Well, so I signed in and realized Lightroom had deleted all of my photo files and presets. I even lost some presets I had bought and were expensive. Why did Lightroom suddenly decide to reboot itself?
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Taru Latu

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Posted 1 week ago

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Johan Elzenga, Champion

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What happens when you login to https://lightroom.adobe.com? Are your images still there?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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There is no membership under to email address you've used to log in here. Are you sure you've logged in with the correct email address?