Lightroom: Deleted all of my database (raw import, and all export) after a crash

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  • Updated 2 years ago
  • (Edited)
For french people :

Bonjour, mon problème est celui ci:

Mon catalogue lightroom a supprimé toutes mes données (photos exportées et importées) que j'avais accumulé depuis 2ans après un crash de mon ordinateur.

Mon catalogue est là, mon catalogue fonctionne !
Mais mes photos/raw, ne sont plus là : disparu de mon disque dur...

For english people :

Hello, my problem is this the one:

My lightroom catalog deleted all my data ( exported and imported pictures) that I had accumulated since 2 years after a crash of my computer.
My catalog is there, my catalog works!
But my pictures / raw, are not any more there: disappeared from my hard disk...
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Ivan Renaux

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  • really sad

Posted 2 years ago

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Victoria Bampton - Lightroom Queen, Champion

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What makes you think it was Lightroom that deleted all your data? Rather than, say, the operating system?

And which OS and LR version are you using?
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Ivan Renaux

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Im on last version (CC) and the reason is there is all of my files (Movies or any thing else on my hard disk) is still here, and im on El Capitan.
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Victoria Bampton - Lightroom Queen, Champion

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Ok, take us through everything that happened.

Were your exported photos also catalogued in your Lightroom catalog?
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Ivan Renaux

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Noooo, all of my files is gone from my hard disk
this is my problem...
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Victoria Bampton - Lightroom Queen, Champion

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I'm afraid that's still not something Lightroom could have done by crashing because... well, it had crashed.

It's difficult to tell whether it's something you might have done in Lightroom BEFORE it crashed, because you still haven't answered my question about whether you'd reimported the exported photos into your Lightroom catalog or whether they were separate.

For example, it would be possible that you'd accidentally hit delete with all of the photos accidentally selected, and when Lightroom crashed, it didn't have time to remove them from the catalog too.

A problem with the hard drive is still the most likely suspect. Quoting from The X Lab (first hit on Google) "At The X Lab, we are often asked the question as to what causes corrupted preferences files, data corruption, damaged files, data loss, or files to suddenly "go missing." and "Common causes of data corruption and loss include: Power outages or other power-related problems. Improper shutdowns, such as caused by power outages or performing a hard restart: pressing and holding the power button or, on Macs so equipped, the restart button."

So from here, your best bet is to restore the files from your backups (and possibly look at running disk repair etc. too)
(Edited)
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Paul Plak

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N'écris plus rien sur ce disque et achète un bon programme de récupération de données comme SanDisk RescuePro. Pour récupérer des fichiers RAW et/ou un disque externe, il faut peut-être une version pro. Prévois un autre disque assez grand pour entreposesr les fichiers récupérés. Il faut évidemment écrire les fichiers récupérés ailleurs sinon on efface la source à récupérer. C'est un processus lent mais fiable qui peut même récupérer un formatage. Du moins si rien d'autre n'a été écrit sur le support par la suite. Dans ce cas une récupération partielle est le meilleur résultat possible.
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Paul Plak

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In case you wonder what I wrote : buy a good data recovery program like Sandisk rescuePro. To recover RAW files and access an external disk, you may need a pro version. You need another hard disk that's big enough to store the recovered files. You must of course write the recovered files to another disk, or you are deleting the source you try to save as you go. It's a slow process, but pretty reliable, of course only if nothing has been written on the support you are trying to recover. In that case the best you can expect is a partial recovery.
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Ivan Renaux

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Paul : Je vais effectuer une récupération demain ! J'allais de toute façon le faire ! Je vous tiens au courant merci beaucoup !
Victoria : im going to do that tommorow ! Im sorry for my bas english and no answer to some question i'v missed, thanks a lot !