lightroom cuts down the computer

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  • Updated 2 months ago
Is it normal that the program itself shuts down after 10 minutes of operation and cuts down the computer? A blue screen appears and the computer restarts. I can’t work normally.
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Elena Taranukhina

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Posted 2 months ago

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Rikk Flohr, Official Rep

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You didn't specify Mac/Windows but I am guessing from the description that you are a Windows user.  Blue Screen is a failure in Windows/Hardware - not in the application. It is likely you have an issue in Memory or GPU that is causing the fault.  I would recommend having your hardware checked for a bad component. 

Note: Lightroom stresses hardware more than most programs. It is likely that it is exposing your system issue rather than causing it. 
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Elena Taranukhina

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Thanks a lot. It is strange that there are problems with the computer because it is new. I will check my system.
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Dave Grainger

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Being a new computer that is exhibiting those symptoms, I would like to ask you: is this a PC manufactured  by HP or DELL or one of the legitimate companies, or is this one assembled  from parts by an individual or a computer store?

One of the very numerous errors made by hobbyist builders has to do with the way that they install the CPU into the machine. The correct way is that there is a glob of what is called Thermal Paste that goes between the CPU and the heat sink above it. There is a cooling fan that sits on top of that heat sink. IF either the thermal paste was left out or was installed incorrectly, your computer will be shutting itself down to protect the CPU from overheating. If the fan is not operating properly, that will also happen.  It is entirely possible that the builder left out thermal paste, based on your reported short length before a shut down.

Another common cause, error, made by hobbyist builders, is that they often obtain parts from places like e Bay or second hand sources, and use improper power supplies. Under powered Power Supply can cause these symptoms, as will power supplies that produce flaky voltage fluctuation.  Another is mismatched RAM.

In buying a computer, just like dining out, if you read the menu from the right side to left, you will always eat hamburgers.  It is very well worth it to purchase legit quality hardware even though the right hand side of that price tag is bigger.

If your PC is plugged directly into house power, you could be experiencing this due to wiring issues in the building, overloaded circuits, big power draws from appliances, well pumps,AC units, polarity reversal on the circuit, and on. I use Voltage Regulating Line Conditioners on isolated / dedicated circuits for all of our computers.

It is very unlikely that Lightroom is the source of this phenomenon...
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