lightroom crashing during launch

  • 2
  • Problem
  • Updated 1 year ago
  • (Edited)
Lr CC is continually crashing upon launch. 

I've restarted my Mac (which is running High Sierra) and have attempted to open Lr with no luck, multiple times.

Maybe someone understands the info below:
Process:               Adobe Lightroom [1072]Path:                  /Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom
Identifier:            com.adobe.Lightroom6
Version:               Adobe Lightroom [1125239] (6.12)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Lightroom [1072]
User ID:               501

Date/Time:             2017-10-16 08:40:51.098 +0300
OS Version:            Mac OS X 10.13 (17A405)
Report Version:        12
Bridge OS Version:     3.0 (14Y661)
Anonymous UUID:        EB00FC74-535A-63B2-7007-41BF90A1C4DD


Time Awake Since Boot: 1800 seconds

System Integrity Protection: enabled

Crashed Thread:        3  Dispatch queue: ICSerializedOperationQueue

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00003026b873bec0
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]
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Robert Sanchez

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  • annoyed

Posted 1 year ago

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Amit Kumar, Senior Computer Scientist

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Hi Robert,
We have observed this High Sierra specific crash when multiple devices (cameras, SD cards, phones etc.) are simultaneously connected to the computer.
Could you please check if this crash goes away if you connect only one device?

Thanks,
Amit
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Simon Chen, Principal Computer Scientist

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