Lightroom Classic: crashes with Bitlock encrypted drive is locked

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  • Updated 1 year ago
  • (Edited)
I have my lightroom catalog and photos on a bitlocker encrypted external drive.  When the computer sleeps the drive password needs to be reentered (by design).  If Lightroom is open and tries to access this drive when it's locked, lightroom crashes. 
Easily reproduced:
Step 1) Open a lightroom catalog on a bitlocker encrypted drive
Step 2) Put computer To Sleep
Step 3) Wake computer and use lightroom before unlocking drive - crash.
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Joe Stam

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Posted 1 year ago

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David Converse

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Honestly, this seems like a really bad idea. A crash is incorrect behavior but you are asking for problems.
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Johan Elzenga, Champion

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I agree. Maybe Lightroom shouldn't crash but give a proper error message, but it's pretty clear that you can't run Lightroom with the catalog on a locked disk. 
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Sunil Bhaskaran, Official Rep

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Does it crash and later provide you with a crash reporter?
Which version of Lightroom are you using?
Ideally, you should get the message that says, "Lightroom encountered an error when reading a catalog file and needs to quit."

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Joe Stam

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The first couple times the crash report dialog popped up but quickly closed before could type the repro steps, the third time it stayped up and and I sent a bug report.  I posted here first hoping these forums are monitored

Ideally it would pause and let me type the password for my drive rather than crash.  I think it's reasonable to use encrypted drives, I wouldn't want my data accessible if I lost an external drive.  
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Johan Elzenga, Champion

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It seems to me that the real problem is bitlocker. You say that you need to input your password to wake the computer after sleep, which is logical. However, as soon as you've done that the disk should be unlocked, even before you (or Lightroom) can do anything. That does not seem to be the case.