Lightroom crashes when changing modules after printing in Print module

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  • Updated 2 years ago
I'm finding that lightroom is crashing every time I attempt to go to another module after printing within the print module. 
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Peter Grant

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  • Poo!

Posted 2 years ago

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Simon Chen, Principal Computer Scientist

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Which version of Lr are you running? Windows or Mac? If you are on Mac, have you submitted the crash log to Adobe with your email address noted?
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Peter Grant

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Hi Simon,

Thanks for the reply!

I'm on 2015.6, on Mac El Capitan,  10.11.3.

I'm not sure how to submit crash logs to adobe - how do check if this is happening? I've got 'Yes, I would like to share information on how I use Adobe desktop apps.' enabled in my settings.

Thanks,
Peter 
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Peter Grant

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Strangely this has not cleared itself - no restarts or anything between now and yesterday. 
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Simon Chen, Principal Computer Scientist

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Ok. Thanks for the update. 

When Lr crashes, you should see the Adobe Crash Reporter dialog comes up (http://blogs.adobe.com/crawlspace/2011/03/submitting-crash-reports.html).
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Peter Grant

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Hi Simon,

The 'crash' was a constant spinning of the mac rainbow wheel. The only way to get out of it was via force-quit, so that dialog never came up.

Peter