Lightroom Crashes Playing Video and Slideshow on Windows 10

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  • Updated 3 years ago
  • (Edited)
Adobe crashes when completing certain graphics intense operations since upgrading to Windows 10, namely playing video and playing slideshow. Windows exception code is: 0xc0000005 which Google says this about, "Exception code 0xc0000005 is an Access Violation. An AV at fault offset 0x00000000 means that something in your service's code is accessing a nil pointer."

Any ideas? I'm guessing this is something I can't fix.
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Bobby Norwood

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Posted 3 years ago

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Otto Vybiral

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I just wonder when Adobe give response on this problem. It must be meor custemer with that problem.
Otto