Lightroom crashes on startup Windows 8.1

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  • Problem
  • Updated 2 years ago
Lightroom won't open'!

When opening there is an error "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"

I have only just installed this program and it wont work. Very disappointed. I have scoured the web for solutions with know luck! 

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Posted 2 years ago

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David Fabian

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Could be a variety of reasons. I would first check for free disk space. Do you have enough that is free so that the program will function. Next I would restart the PC and only run LIghtroom. Maybe something else is clobbering Lightroom.

If you can't narrow it down the easy way, then all modern OS's keep tabs on themselves. You will have to look at the event log to see what happened. You can search for "Windows Eventviewer" or just click the link below that will describe how to open the event viewer and see what's going on. Dont' worry about the version, Event Viewer hasn't changed much since its introduction in the early 2000's.

Take a screen shot and post back.
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Simon Chen, Principal Computer Scientist

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Try the Windows EventViewer to see what is causing the crash. Try uninstall and reinstall Lightroom to see if the installation was an issue. You can download Lightroom from
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Simar, Employee

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