Lightroom Classic: Crashes during jpg export (recent ram upgrade)

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  • Updated 1 week ago
  • (Edited)
After 100 or so files Lightroom will freeze or crash (I submitted one report when it let me).  I just upgraded from 16 to 64gb of Ram
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Travis

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Posted 2 weeks ago

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Bill

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Apologizing for my ancient memory but someone else on this forum had a similar problem, I think 1-2 years ago. I ran a test, exporting over 1,000 raw files as jpegs that worked fine. I don't remember the resolution but perhaps a little searching will turn it up. All I'm sure of is that it wasn't a defect in Lightroom.
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Travis

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The only similar thread I found was a Mac user, should have specified I'm on a PC.
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Bill

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Travis, I'm also on a 64 GB Windows machine. The suggestions about possible faulty memory are probably correct however if you are still failing at 16 GB, I could try to simulate your problem on my machine. But first make sure you have enough space on the target location for your export, an easy mistake to make; well, at least it was for me.

If you'd like me to run a test, let me know the source and target file types: raw to raw, raw to jpeg, raw to DNG, etc. and if you are resizing, the resize type and criteria. And what is your target device: SSD, HD, USB stick, memory card... I don’t have a SAN, so that test is out. I do have a Mobius but without any drives for it.
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Todd Shaner, Champion

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I just upgraded from 16 to 64gb of Ram
Suggest removing the added memory and return to the same 16 GB sticks. Try the export again. If it doesn't fail you have your answer, which would be a defective or incompatible memory upgrade.
(Edited)
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Just Shot Me

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As above that new RAM you installed is Faulty.
Put the original 16GBs back in and Test. If no freeze or crash you have your answer.
Faulty RAM.
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Rikk Flohr, Official Rep

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I find no crash reports under this email address against 9.1, 9.2, 9.2.1, or 9.3.  I am guessing that you are seeing an OS crash report and not an Adobe crash report.  Ram is highly suspect here and I would agree with Todd and Just Shot Me that it is a good place to start checking. 
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Travis

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I entered my email and selected to allow adobe to contact me, there should be 3 total now, I will try to screenshot if it happens again.