Lightroom CC: Crashes during Image Copy

  • 1
  • Problem
  • Updated 4 weeks ago
  • Solved
  • (Edited)
Lr CC in iMac OS 10.13.3: When right-clicking a Psp image in LrCC and then selecting "Make a Copy", LrCC freezes and cannot be forced to quit. Also when the freeze bug is fixed, it would be nice if the result of "Make a Copy" led to an option of Psp or TIF.
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David

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Posted 4 weeks ago

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Rick Spaulding, Community Specialist

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Hi David,

Just to be clear, are you talking about a Paint Shop Pro file?

If that is the case would you be willing to share the file with us so we can investigate further?

Thanks,

Rick
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Rick Spaulding, Community Specialist

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Hi Aysel,

Which version of Lightroom are you using and on what operating system?
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Aysel Hasanova

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Lightroom 5.6, Mac IOS. 
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Rick Spaulding, Community Specialist

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Can you try resetting Lightroom preferences and see if that helps?

How do I reset Lightroom's Preferences? - The Lightroom Queen
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Aysel Hasanova

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dear Rick, I fixed the problem just clicking one photo in Library during import process. Thank you very much! 
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Rick Spaulding, Community Specialist

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NIce!!! 
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David

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Thanks Rick.

 I mistyped. The file is a Psd not a Psp. Sorry for wasting your time with my error.  Anyway, this morning i did an Lr reset, and the problem went away.

Thanks again,
David
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Rick Spaulding, Community Specialist

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Yay!! We like the simple solutions!

Have a great day!
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David

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Can you help with this?

Synch Indicators Not Consistent in LrCC Desktop - Bug

In Lr CC on iOS 10.13.3 (High Sierra): My list of albums and folders in the left pane show no synch in progress. I believe it. However, the cloud indicator in the upper right corner of Lr CC window shows one image is being synched. This has been unchanged for days, and LrCC reset did not help.

Also, the workaround for stuck synching (where the last step is option-click on the cloud when all images are "picked") has been tried and does not work.

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Rick Spaulding, Community Specialist

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Hi David,

I merged your original post on this issue to a thread that has some suggested solutions. Let me know it that helps.

Rick