Lightroom hangs after transferring directly to Develop module while booting up

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  • Problem
  • Updated 3 years ago
  • (Edited)
When lightroom loads, it goes directly to the develop module where it hangs up until I close it. I can't get anything done because I can't get into it.
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Diane Maher

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  • frustrated

Posted 3 years ago

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Chris Cox

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A hang/freeze is a completely different behavior from a crash.
If it hangs until you are forced to close the application, then it did not crash.

What OS version are you using?
Do you have an AMD/ATI GPU on your video card?
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Diane Maher

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It hangs/freezes until I close the application.

Windows 10 home; version 10.0.10240 build 10240
I don't know how to tell about the GPU for the video card. Looks like I have Intel HD Graphics 4600 and NVIDIA GeForce GTX 860M
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Chris Cox

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OK, there is a known bug in the AMD/ATI video drivers that causes hangs.
But you have Intel and NVidia GPUs, so that isn't the cause.
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Diane Maher

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Any suggestions?
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Diane Maher

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I see an AMD K8 processor driver, but don't know whether it is on the video card.
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Chris Cox

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No, that is a processor. And you said you had NVidia and Intel GPUs in your system.