Lightroom CC 2015.3: Crash during fast browsing

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  • Updated 3 years ago
  • (Edited)
if i swtich fast between two or more images to compare the content and/or quality lightroom is crashing frequently (4-5 times an hour) i have a larger catalog with 80000 images (mostly raw, D300, D810) and browsing a smart collection with 2000 D810 raw images. Never seen this instability with LR 4.4.
Use newest version CC2015.3 but have seen this behavior since using LR 5 no improvement with the last updateds!
Disabling GPU support did not help.
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Detlef Michelsson

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  • totally frustrated

Posted 3 years ago

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Chris Cox

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What does the detailed crash report say?
What OS version are you using?
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Detlef Michelsson

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just nothing. (sorry only in german) also attached the systeminfo.

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Chris Cox

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We need the detailed crash report, from the system event viewer or reliability reports.
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Detlef Michelsson

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in application event viewer i only find this:

Name der fehlerhaften Anwendung: lightroom.exe, Version: 6.3.0.10, Zeitstempel: 0x564260ef
Name des fehlerhaften Moduls: nvoglv64.DLL, Version: 9.18.13.3182, Zeitstempel: 0x5280d8fe
Ausnahmecode: 0xc000041d
Fehleroffset: 0x0000000000a804fa
ID des fehlerhaften Prozesses: 0xbe0
Startzeit der fehlerhaften Anwendung: 0x01d12f3522d50f4d
Pfad der fehlerhaften Anwendung: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Pfad des fehlerhaften Moduls: C:\Windows\system32\nvoglv64.DLL
Berichtskennung: bbdde5bf-9b29-11e5-afac-7ce9d3fee5fd

no problem reported in system event viewer.
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Chris Cox

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OK, that crash is in your NVidia video card driver.
Update the driver from NVidia's website.