lightroom couldnt update the format of its catalog file because the file appears to be damaged

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  • Updated 6 months ago
LR inexplicably stopped allowing me to move images direct to PS to edit. I updated PS, still no joy so I've updated LR from Classic v6. Now getting the message in the title and cant find anything online other than others with the same problem but no solution. 
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David Coleman

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Posted 6 months ago

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Rikk Flohr, Official Rep

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In order to help you better we need more information:

Operating System Version Number
Lightroom Version Number (Help>System Info...)
Photoshop Version Number (Help>System Info...)
Step by step instructions for how you are 'moving' the images from Lightroom to Photoshop.
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David Coleman

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Thanks for replying Rikk. I managed to get hold of customer services and they remotely solved the problem. It took them a long time and I have no idea exactly what they did but it is now fixed. Cheers