Lightroom Classic will not import

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  • Problem
  • Updated 10 months ago
Lightroom Classic will not import after newest update - the photos will import to Lightroom CC, but not to Lightroom Classic. It stays on the "importing...." screen.
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Hope

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Posted 10 months ago

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dmeephd

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Hi Hope,

What are you importing from?  A hard drive or memory cards?  Lots of issues reported here about memory cards after the last few updates...
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Hope

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Memory card
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dmeephd

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Yep.  Known issue.  Try copying your files to your hard drive and then import.
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Mayuri Jain, Employee

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Hi,

Could you please provide some more info so that we can understand the issue better?

1. System info
2. Exact steps to replicate the issue. 
Is it possible to record a video and share it with us?

Thanks
Mayuri
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Carlos Cardona

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Mac or Windows?
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Hope

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Mac
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dmeephd

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Good question, but not sure it makes a difference.  I started in Windoze and experienced this issue and it continues with the Mac.  LR 8 made it worse.
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Christopher Jackson

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I've not had this issue yet but a walk around in the meantime may help until this bug is fixed. Create a new folder on your hard drive and drag the files from the memory card into that new folder then in lightroom, add that new folder to the catalogue. As dmeephd mentioned above.
(Edited)
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dmeephd

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That's not the work around...that's the way it should be done.  Lightroom simply is piss poor at file handling, bypassing the operationg system at critical file operations.  I have written extensively about this.

The workflow should be... memory card > hard drive folder > import by Lightroom
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Hope

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This worked. Thank you!
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dmeephd

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Yep!  Lightroom has some serious file management issues when it comes to memory cards.  Heck, I have a Lexar 4-port card reader with thunderbolt and Lightroom can't use it properly.

Something as simple as this and Adobe is helpless to implement a useable function.  Idiots.  It's why the word for IdioT in at least six European languages starts with an 'I' and ends with a 'T'.
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Carlos Cardona

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Dmephd: note that some of us have NEVER had a problem with importing right into LR (Mac). Different problems show up on different platforms, and need specific solutions.
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Jerry Syder

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True. Also, if it's a feature, then it should work. For me too, it worked as it should previously but have been having similar problems as what's been reported. Since version 8 I believe. Windows here. What's been working for me(although it's a diff import issue) is this https://feedback.photoshop.com/photoshop_family/topics/incomplete-import-lr-classic-8-1?utm_source=n...